Btech in ECE,post graduate diploma in human resource management
Resume:
AISWARYA SARALAMONY
*****************@*****.***
PROFESSIONAL SUMMARY:
Around 2+ years of professional experience in customer service and management.Excellent knowledge in customer relationship management. Good understanding in SDLC process along with Manual Testing and Automation for web-based applications knowledge.
Strong expertise of all phases of SDLC and Strong working knowledge of Software testing (Functional, Integration, Regression etc..,).
Good knowledge on Black Box, White Box Testing, Functional Testing, System Testing, Performance Testing, Unit Testing, Integration Testing, Regression Testing, Smoke Testing and User Acceptance Testing.
Knowledge in Backend/Database testing on Oracle SQL.
Good understanding in defining Testing Methodologies, Designing Test Plans and Test Cases, Verifying and Validating Web based e-Commerce applications and Documentation based on standards for Software Development and effective QA implementation in all phases of Software Development Life Cycle (SDLC).
Expertise in JIRA like Create Requirements, Test cases, executes test cases and Track the defects.
Understanding in Running and Analyze Selenium scripts using Java Framework.
Expertise in validating web services using SOAP UI.
Expertise in interacting with page objects using selenium web driver using Java.
Expertise in creating SQL queries to retrieve and validate data in back end.
Expertise in Test Strategies, Traceability Matrix, Bug Reports and Test Plans.
Good knowledge in Functional, Integration, Regression, System, Performance, Load and Smoke testing.
Good understanding in defect and test management tool JIRA and ZEPHYR.
Technical Skills:
Test Management Tolls : JIRA
Automating Testing Tools : Selenium
Bug Tracking Tools : JIRA
Web Services : SOAP UI, Postman
Operating Systems : Windows 7/XP/2003, UNIX
RDBMS : Oracle 11g, MS Access
Languages : Java, SQL
Web Applications : J2EE, HTML
Tools : Eclipse IDE, Bit bucket, Putty, Jenkins
Documentation Tools : MS Office, Excel, MS-Word, Adobe Acrobat
Management Tools : MS Office Suite: Word, Excel and PowerPoint
Methodologies : Agile/Scrum
Environment: Windows 7/10, Oracle, Java, Selenium, SQL Developer, Eclipse IDE, Postman and Agile Methodologies.
EXPERIENCE
November 2015-April 2017, Alpharetta
(ExecuCourt )
Leasing Office Manager.
Develop and follow-up with potential accounts.
Monitor leasing administration.
Manage daily and weekly marketing and leasing reports.
Draft comprehensive marketing and leasing plan
Use social media to enhance exposure, develop client loyalty and improve brand awareness.
Gain comprehensive knowledge of assigned properties on vacancies, major tenants, small tenancy and lease expiration.
Draft proposals, lease offers and documents on incoming and current tenancies.
Present marketing letters and documents to potential tenants.
Meet tenants to encourage leasing relations.
Conduct walk-through, and inspect the community grounds and models to ensure cleanliness.
Assist tenants in completing lease paperwork, and process deposits and rent payments.
Respond to all leads generated within a reasonable amount of time, and maintain documentation of calls and visits.
March 2013- August 2013, INDIA
Inter-globe Aviation Limited (Indigo Airlines)
Manage all airline operations in the airport.
Ground handling and flight for the Airline.
Provide support and troubleshooting to system operations and reservations.
Manage operations of Airline flights, both for domestic and international flights.
Provide customer service in all areas of airport.
Dealing with customer complaints and needs.
Service in areas including Reservations, Counters, Boarding gate, Arrivals and Backup.
Work in a team environment to maintain proper working of flights on time.
Reservations and Check-in systems.(Flight speed and Mini soft).
Undergone training in Security, Dangerous Goods and Grooming Standards.
Education:
Title of
Degree
Specialization
Institute/
University, City,
Country
Year of
passing
Post Graduate Diploma
Human Resource Management
Symbiosis Center for Distance Learning, India
2016
Diploma
Aviation Management.
CIAL Academy, Nedumbassery, Kerala, India
2013
Bachelor of
Technology
Electronics and Communication
Toc-H Institute of Science and Technology, Kerala, India
2012
Personal Details:
Visa Status : H4 -EAD
Marital Status : Married
Location : Alpharetta
Date of Birth : 26 September, 1990
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