Data entry, customer service
Resume:
Donna Rosa
Melbourne, FL *****
Cell -- 516-***-****
Email: **********@***.***
Professional Summary
Friendly and enthusiastic. Over 30 years of specialization in data entry skills in both alpha and numeric. Able to learn new tasks quickly, and growing key customer relationships. Represent Establishment with friendly, professional demeanor at all times. Motivated leader with strong organizational and prioritization abilities. Handles tasks with accuracy and efficiency. Passionate and motivated with a drive for excellence.
Skills
--Clerical --Complex Problem Solving
--Customer and Personal Service --Critical Thinking
--Personnel and Human Resources --Equipment Maintenance
--Troubleshooting --Answering Multi Phone Lines
--Judgment and Decision Making --Strong Data Entry in Alpha and Numeric
Experience
Florida Pain Institute Call Center Scheduler August 2016-August 2019
4454 N. Wickham Road
Melbourne, FL 32940
--Scheduling for multiple physicians --Appointment Verification
--Responsible for scanning all paper work --Indexing all paper work into patients chart
--Scheduling Post Procedure Calls --Reports
--Making patient charts --Faxing
--Making Labels for patient charts --Multi-task
PC Richard & Son IT Department January 2005-November 2015
150 Price Pkwy
Farmingdale, NY 11735
--Maintain and administer computer network (AS400 System) and related computing environments
including computer hardware, system software, and application software.
--Performs data backups
--Support in house programs
--Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems.
replaced defective equipment if necessary
--Load computer tapes and disks, and install software and printer paper or forms
--Confer with network users about how to solve existing system problems
--Perform routine network startup and shutdown procedures, and maintain control records
--Analyze equipment performance records to determine the need for repair or replacement
--Recommend changes to improve systems and network configurations, and determine hardware
or software requirements related to such changes
--Train new personnel on computer system and program use
--Strong Data Entry Skills in both alpha and numeric
Owner of Gourmet Italian Ice Shop Self Employed January 2000-January 2005
Levittown, NY 11756
--Accounts Payable --Accounts Receivable
--Payroll --Inventory
--Customer Service --Purchasing
--Cash Register
PC Richard & Son Office Manager January 1991-January 1999
Levittown and Oceanside
Locations
--Customer Service --Handled problems for General Manager
--Hire new employment --Terminate Employment
--Charge card processing --Handled cash and checks
--Deposit slips for bank --Data Entry
NEC America Accounts Receivable January 1989-January 1990
Pinelawn Road Collections
Melville, NY 11746
--Compile and analyze credit information gathered by investigation
--Obtain information about potential creditors from banks, credit bureaus, and
other credit services, and provide information if requested using Dunsbar Machine
--Prepare month end reports for accounting manager of money collected for past due
accounts
--Posted money collected thru General Ledger
--Made collection calls, set up a payment plan with Account Manager.
PC Richard & Son Office Manager January 1984-January 1989
Route 109
Babylon, NY 11704
--Customer Service --Handled problems for General Manager
--Hire new employment --Terminate Employment
--Charge card processing --Handled cash and checks
--Deposit slips for bank --Data Entry
Home Worker
Worked from home also. Heavy data entry in alpha and numeric.
Keying names and addresses
References
Lynn Appel
150 Price Pkwy
Farmingdale, NY 11735
Lucille Smith-- Owner of Mikey Pigs Restaurant in Georgia
Tina Huffman 321-***-**** ext. 6251203
4454 N. Wickam Road ************@*****.***
Melbourne, FL 32940
Contact this candidate