Customer Service Security Guard

Sammy Ngabia Chege

CPR No : ********* Mobile ****7404

Email Address: ***********@*****.***

Objective

To apply in the company where I can grow professionally and can fully use my skills.

Personal Information

Age: 38 years old

Sex: male

Civil Status: Married

Citizenship: Kenyan

Birthday: November 15th 1980

Work Experience

Company

PROTECT SECURITY – Security guard

IKEA Bahrain

Salmabad – Kingdom of Bahrain

(August2018-Present)

DUTIES & RESPONSIBILITIES

Provide good customer service

Maintaining high safety standard in the store.

Responding to all alarms and emergencies

Risk assessment

Controlling and directing traffic in the parking lot

Patrolling all areas and any other assignment assigned to me

Loss prevention

First Aid

SUJO investments-Field agent

Real estate

Nakuru – KENYA

(January2016-September2017)

DUTIES & RESPONSIBILITIES

Rent collection

Ensuring the apartments are in safe state, reporting any damage.

Ensuring payment of all amenities to avoid disruption.

Keeping records of tenants contracts and vacant apartments

Achieving the business target by working diligently following company policy.

Velvet centre – Sales

Nakuru, Kenya

(May2013-January2016)

DUTIES & RESPONSIBILITIES

Provide good customer service and achieve customer expectation.

Maintaining high standard in the store.

Achieving business plan target by giving good sale to the brand.

Merchandize the store according to the trend.

Stocking and knowing fast moving products

Doing daily reports, sales update and weekly feedback if the manager is not available.

Mheshimiwa Restaurant-cook

Nakuru, Kenya

(September2009-March2013)

DUTIES & RESPONSIBILITIES

Set and prepare ingredients

Maintaining high standard in the kitchen

Monitor and prepare foods as assigned

Doing daily, monthly reports regarding stock

Potion control to prevent losses

Kasarani hotel - waiter

Nakuru, Kenya

(January2007-January2009)

DUTIES & RESPONSIBILITIES

Dealing to the customer by giving good and high standard of customer service.

Setting tables and recommending the best dishes to the customers

Great and welcome customers to the restaurant

Set high standard of excellence in all aspects of the work.

Establishes measures in advance to ensure works meet quality standard and complete all the tasks assigned to me by superiors.

Joyland Supermarket – security guard

Nakuru, Kenya

(August2004-August2006)

DUTIES & RESPONSIBILITIES

Provide good customer service

Frisking and searching customers as they come

Prevent and deal with shoplifters

Report any problem that encounter in the whole day to the supervisor.

Educational Background

College Level GTS certificate

Guards training school

Kingdom of Bahrain

2018

Secondary Level Nakuru day secondary

Nakuru, Kenya

1995-1998

Elementary Level Kimathi Primary School Nakuru, Kenya

1987-1994

SKILLS

●Computer knowledge

●Knowledge of talking and writing in english

●Good customer service

I hereby certify that all above information is true and correct to the best of my knowledge and belief.

Sammy N Chege

Applicant

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