Computer Technician

John Bernas

Cagayan de Oro

****

090********, ***************@*****.***

Work Experience

Computer Technician

My Family Internet Cafe Shop - Cagayan de Oro July 2016 to December 2019

•Work with end users to identify and deliver required PC service levels.

•Liaise with, and provide training and support to, end users and staff on computer operation and

•other issues.

•Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware,

•networked peripheral devices, and networking hardware products.

•Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user

•workstation software and networking software products.

•Perform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end

•users, and recommend and implement corrective hardware solutions, including off-site repair as needed.

•Receive and respond to incoming calls, pages, and/or e-mails regarding PC and/or hardware

•problem

Intern Lineman

Philippine Long Distance Telephone Company (PLDT) - Cagayan de Oro July 2017 to October 2018

Network & Phone Troubleshooting(loss of signal (LOS), phone no dial tune,

Education

Bachelor of Science in Information Technology in Information Technology

Southern Philippines College (SPC) 2013 to 2018

Science and Technology

Institute of Continuing Education and Training 2010 to 2011

Skills

C# (Less than 1 year), Good written and verbal communication skill (Less than 1 year), Java (Less than 1 year), JavaScript (Less than 1 year), Microsoft Office (Less than 1 year), Hardware & Software troubleshooting (Less than 1 year), Network troubleshooting (Less than 1 year), Formatting, Installing OS & Computer Application (Less than 1 year)

Additional Information

Technical Skills

•Hardware & Software troubleshooting

•Network troubleshooting

•Formatting, Installing OS & Computer Application

•Programming (Java, C#, PHP, JavaScript)

•Application (Photoshop, Microsoft Office, AOMEI Partition Assistant)

Personal Skills

•Good written and verbal communication skills

•Motivated and always willing to learn new things

•Fast-learner and dedicated in delivering team success

•Initiative and ability to work with minimal supervision

Contact this candidate