Customer Service Manager

LAURETTE SHANICE MBENYUI NINTAI

*** ******** ******, ******, ** LIK 0A4

647-***-****

**************@*****.***

Professional Summary

Knowlageable and dedicated customer service professional. Solid team player with outgoing,positive demeanor and proven shills in establishin grapport with clients. Motivated

to maintain customer satisfaction and contribute to company sucess. Specialize in quality,speed and process optimization.Articulate,energetic and results-oriented with

exemplary passion for developing relationships, cultivating partnership and growing businesses.

Skills

- Customer service - Retail store support

- Interpersonnal occupation - Good listening skills

- Professional telephone demeanor - Quick learner

- Order fulfillment

Work History

Home tutor, 03/2017 to 06/2019 Douala, littoral Cameroon

Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.

Hand-ball team leader, 10/16 to 06/2019 Government Bilingual High School Deido - Douala, Littoral Cameroon

Led daily exercises for twenty two members. Managed all equipments, coordinate and

organised competitions. Used motivational speech to encourage and keep the team together .

Education

High School Diploma: 2019

Government Bilingual High School Deido - Douala, Littoral Cameroon .

Hobbies

. Reading

. Travelling

. Debate with people (group discussion)

. Continuous learner

. Dance

Additional Informations

Bilingual,speaking and writing(English and French)

Volunteer in visiting and bringing food to prisoners

Active members of the different school commitees .

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