ROBERT D. WILSON

adaxet@r.postjobfree.com Cell: 608-***-****

SUMMARY:

Results-producing Mainframe Systems Programmer / Computer Engineer with a track record of 100% customer satisfaction and on-time deliverables in government, telecommunications, banking/financial, aerospace, IT and utility industries. Skilled at translating customer requirements into technical specifications, designing, implementing and maintaining system solutions, and staying current on technological developments and trends. Strengths include very strong work ethic, excellent project management, need to continually learn and expand knowledge base and strong team player with ability to independently complete projects and time-critical deliverables.

TECHNICAL SKILLS:

Hardware: IBM mainframe and related Enterprise systems, IBM and compatible PC’s, IBM and COMTEN FEP’s, various MUX’s, data switches, modems, lan hardware, wireless routers, and general office equipment (printers, fax, copiers, label makers, etc.).

Software: CICS 1.4 – 3.2.1, CICS/TS 1.3 – 5.3, CICSPlex, OS/390, IMS, DB2, IDMS, MQSeries, MVS/ESA, z/OS, JES2, JES3, TSO/ISPF, SDSF, VM/VSE, OMEGAMON/CICS, TMON/CICS, TMON/MVS, RMF, SMF, XPEDITER, CICS MANAGER, CAFC, ABEND-AID, TPX, ROSCOE, BMS/GT, SDF2, INTERTEST, RADAR, VTAM/NCP, TCP/IP, VSAM, SMP/E, RACF, Top Secret, PDS, RDO/EC, DADS+, PLAYBACK, CONNECT-DIRECT, SMARTEDIT, SMARTTEST, INSIGHT, SAR (CA View), ESF (CA Spool), JES2Mail & JES2FTP, INFO/SYS, ENDEVOR, IPCS, VPS, NETVIEW, EASYTREIVE, PANVALET, LIBRARIAN, BMC, TRACK, XRAY, PRO/JCL, SCLM, CICS Explorer

PC: DOS, WINDOWS (98, 2000, XP, Vista, 7, 8.1, 10), AMSI, SPF/PC, PC ANYWHERE, LOTUS 1-2-3, WORDPERFECT, PCTOOLS, NORTON UTIL., MS OFFICE 2003-2010 (WORD, EXCEL, ACCESS, POWERPOINT, etc.) NETSCAPE, INTERNET EXPLORER, FireFox, Chrome, INFO SELECT, FRONT PAGE 2003-2010, EXTRA!, OUTLOOK, TAO, LOTUS NOTES, Sametime, NetMeeting, others…

Languages: ASSEMBLER, COBOL, JCL, CLIST, REXX, SQL, SPUFI, HTML, ClearCase

WORK EXPERIENCE HISTORY:

Madison Gas & Electric 11/2011 – Present

Senior Systems Administrator

Provided CICS system support for production, test and development CICS systems.

Installed the REXX Development System for CICS and wrote several REXX programs to

simplify CICS-related help desk functions.

Upgraded CICS regions from release version CICS/TS 4.1 to CICS/TS 4.2, applied yearly

maintenance, upgraded to CICS/TS 5.1, applied annual maintenance and most recently

upgraded the systems to CICS/TS 5.3 .

Upgraded and maintained CICS-related program products including: TRACK and XRAY (MacKinney Systems), CAFC (Netec International), Code-1 Plus and MailStream Plus (Pittney Bowes), EZ-Test (Helios & Matheson) and PRO/JCL (ASG).

Upgraded and maintained CASI Software products: JES2Mail and JES2FTP.

Acted as primary backup for all mainframe systems software (z/OS, TSO, SCLM, IDMS,

TMON/CICS, TMON/MVS, EZTest, etc.)

APEX Systems, Inc. (Contracted to Wells Fargo Dealer Services) 8/2010 – 11/2011

CICS Mainframe Systems Programmer

Provided CICS system support for production, test, development and Q/A CICS systems.

Upgraded CICS regions from release version CICS/TS 3.1 to the CICS/TS 4.1 release level.

Installed CICSPlex SM environment to take advantage of WLM (Work Load Management),

tuning and maintenance features for all related CICS systems.

CDI Corp. (Contracted to IBM), Boulder, CO 3/2010 – 8/2010

Senior Mainframe System Engineer II

Provided CICS system support to multiple internal and external IBM customer accounts.

Upgraded a large number of CICS regions on multiple LPAR's from older release versions

(CICS/TS 2.3 and CICS/TS 3.1) to the CICS/TS 3.2 release level.

Applied CICS maintenance upgrades across multiple LPAR's and customer sites.

Provided 24/7 on-call CICS systems support for multiple internal and external customer accounts.

Maintained change control and problem management ticket and log systems to provide accurate tracking across all supported customer accounts.

Provided systems-level support for production and development application systems across a broad range of customer requirements and submitted requests.

TechRP (Contracted to BCBS of Tennessee) Chattanooga, TN 11/2009-3/2010

Senior Mainframe System Engineer II

Created, customized and maintained new CICS systems for major BCBST business division

Integrated WebShphere MQ (MQ Series) with CICS systems

Headed project and provided full systems support for large scale business system conversion

from IMS to CICS

Updated existing and developed new systems documentation for production and test CICS,

WebSphere MQ Adapter and related business enterprises

Provided upper-level systems and development support for CICS, IMS, MQSeries and DB2

Teradata Corp. (Formerly: NCR Teradata), El Segundo, CA 8/2005 -9/2009

Computer Engineer III

Integrated, tested, packaged and distributed software releases for z/OS, z/VM, UNIX and other client operating system platforms. Assisted with release migration for CICS/TS 3.2, DB2 and MQSeries.

Created new and updated existing REXX and JCL scripts for mainframe software automation

Provided upper-level customer support for software installation and customization

Worked closely with developers and testers to prepare and distribute emergency client software fixes (APAR’s and EFIX’s), periodic software releases and general product update releases

Developed strategies for package build integration and electronic platform distribution

Designed JCL and REXX scripts to provide seamless product conversion from SAS/C to USS/C

(MVS/USS makefile scripts, nightly product builds, build statistics reports, etc.)

Cross-trained group members on new programs, JCL, libraries, scripts and procedures

Bank West Mortgage, Costa Mesa, CA 2004 - 2005

Software Systems Administrator

Designed, implemented and maintained database and file systems for full support of rental properties (Rent rolls, Maintenance logs, Legal notice generation, etc.).

Performed maintenance and tuning for all database and online systems (CICS, DB2, etc.).

Supported release migration for 4 CICS/TS regions and DB2 system.

Provided help desk support and development for remote production systems running Excel, Word and related MS/Office systems.

Worked closely with management to update current systems and design new software solutions as needed (Excel, Word, Access, etc.)

Installed and maintained onsite LAN network for property management.

Designed and maintained website for affiliated rental properties (FrontPage, etc.).

Keane, Inc., Princeton Junction, NJ 2003

Senior Systems Programmer/Analyst

Provided full systems support and debugging for production and test CICS/TS 1.3 systems and related vendor and program products (AbendAid, Xpediter, Omegamon/CICS etc.).

Performed CICS release migration from CICS/TS 1.3 to 2.2 in z/OS sysplex environment.

Provided hotline and help desk support for development and production systems running Natural/Adabas, Cobol, VSAM, DB2 and related data products.

Partnered with Morgan Stanley systems support for takeover and support of newly acquired trust systems including CICS upgrades and 24 X 7 support issues.

Parker Hannifin, Aerospace Division, Irvine, CA 2001 - 2003

Senior Systems Programmer/Analyst

Provided full systems support and problem debugging for production and test CICS environments, IMS, DB2 and MQSeries including data sharing, inter-platform connectivity, CICSPlex and related vendor and program products (AbendAid, Xpediter, etc.)

Performed SMP/E maintenance and verification for all mainframe telecommunications systems.

Supported COBOL, assembler, JCL & SQL programming for application and development teams including 24x7 production, batch, online and real time.

Implemented and maintained standardization of program compile and assembly procedures.

Created and presented multi-media presentations on MQSeries architecture, RACF and CICS link security and CICS Transaction Gateway fundamentals.

Provided full support for NOMAD and InfoPack data mining/reporting systems.

Coordinated and consolidated systems software support for multiple LPAR OS/390 mainframe and TCP/IP network environments.

Airborne Express, Seattle, WA 1998 - 2001

Development Support Analyst

Provided systems support and problem debugging for large CICS environment including building new regions, release migration to CICS/TS 1.3 and expansion to a CICSPlex environment.

Performed requested CSD and table maintenance, tuning and load balancing as needed.

Provided systems and programming support for 200+ programming /development staff including CICS, DB2 and related vendor products, COBOL, JCL, CLIST, REXX, SmarEdit, SmarTest, Easytrieve.

Customized and maintained all standardized program compile and assemble clists, related ISPF skeletons/ panels, data sharing models and VTAM inter- product and platform connectivity.

Designed, created and taught multi-media courses for various vendor software products (IBM BookManager (mainframe & web), SDF2, etc.).

Designed, updated and distributed New Hire system information book to new IT and management employees as part of the corporate orientation process.

Y2K compatibility release level and maintenance level review of all CICS and related batch programs, program products, system clists, ISPF panels and execs.

Washington Mutual Bank, Seattle, WA 1997 - 1998

CICS Senior Systems Engineer

Standardized all CICS start-up JCL including naming conventions, introduction of INCLUDE members and prefixed packaged maintenance.

Aligned regional table suffixes throughout test and production CICS systems.

Created and performed start-up of complete Test/Dev, Training and Production CICS systems (33 regions) at new remote California site.

Periodically compared and realigned local and remote CSD’s (RDO/EC).

Documented and streamlined batch CICS maintenance and DR jobstreams.

Maintained Y2K compatibility release levels and maintenance levels of all CICS and COBOL-related programs and program products.

Provided on-site technical support and problem debugging for 4-phased branch conversion and early morning support for all CICS-related issues.

MCI, Colorado Springs, CO 1994 -1997

CICS Domain Engineer

Performed installation, maintenance, performance tuning and problem debugging of up to 56 CICS 3.2.1, 3.3 & 4.1 regions in a multi-LPAR, multi-data center environment.

Shared support for large DB2 systems including optical storage databases.

Installed, implemented and supported CICS-related program products (Abend-Aid, Xpediter, Playback, Omegamon/CICS, etc.)

Provided CICS and VTAM network problem determination and resolution.

Provided technical support to operations, help desk, application developers and end-user customers including COBOL and Assembler language support.

Maintained strong technical skills in CICS, DB2 and VTAM tuning and internals.

Previous work experience includes CICS and VTAM/NCP Systems Programmer for AT&T in Aurora,

Colorado and Orlando, Florida for more than nine years and CICS, VTAM and NCP Systems

Programmer for the State of Alaska, Department of Administration in Juneau, Alaska for more than nine

years.

EDUCATION:

B.S., Computer Science 1980 University of Alaska, S.E,. Juneau, AK

B.A., Music & Education 1971 University of N. Colorado, Greeley, CO

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