Information Technology Specialist

Megan Hurley

Information Technology Technician

Technical Skills

Hardware Maintenance, Printers, Drivers, Troubleshooting Software Installation, Configuration, Imaging, Provisioning, Debugging, Troubleshooting, Microsoft Office, Unreal Engine

Operating Systems Microsoft Windows 7 & 10, macOS, UNIX, Linux, Android, iOS Programming Langauges Fundamental : Java, C++,SQL Intermediate : HTML, CSS, PHP Work Experience

Technology Support Assistant

Montclair State University - CEHS

05/2019 - 11/2019

- Tracked and imaged machines for Windows 10 Migration

- Tracked and provisioned machines to secure 10.14 macOS

- Managed and updated machines using SCCM, AD, JAMF, and ISE Information Technology Intern

Montclair State University - CEHS

01/2019 - 05/2019

- Provided Level 1 technical support via phone, email, and walk in

- Inventoried new equipment and deployed to clients

- Tracked and updated tickets using ServiceNow

- Transferred, backed up, and recovered data safely and securely

- Installed and configured client specific programs to individual needs Computer Lab Assistant

Montclair State University -OIT

09/2017 - 10/2018

- Diagnosed hardware problems and fixed them or contacted appropriate repair service

- Provided instruction to all lab users of proper use of equipment

- Rented laptops to qualifying students

Education

Bachelors of Science Degree in Information Technology Montclair State University

09/2015- 05/2019

- Secretary and Treasurer of Korean Student Association Goal-oriented individual seeking experience in the information technology field. Organized, driven, and willing to take on any task. ************@*****.*** 732-***-**** linkedin.com/hurleymegan Freehold,NJ

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