Customer Service Executive

SUDHA B

No,**, Swaminathan St, South Phase, Achugam Nagar, Gandhi Nagar, Chennai, 600032

Contact No :+919*********

*********@*****.***

CAREER OBJECTIVE

To work in an organization that provides an opportunity to gain acquaintance and experience.

PROFESSIONAL EXPERIENCE

HCL Technologies Ltd Feb 2018–

Aug 2018

Senior Customer Service Executive

RESPONSIBILITIES:

Accurately updating customer records with information.

Creating the order and processing the same based on their Patients Order type.

Stayed up-to-date on latest plan updates, regulations, and policy changes. Episource India Pvt Ltd July 2014-Dec

2014

Scanner

RESPONSIBILITIES:

• Evaluate completed claims for accuracy and quality assurance.

• Collection of proper documents required for the claim processing.

• Collected, managed, and monitored the status of patient medical records and documentation.

Hov Services Pvt Ltd Nov 2008- Feb

2010

Processor

RESPONSIBILITIES:

• Performed audit of the claims to ensure quality processing.

• Review electronic claims and process data as required into the claims system.

• Trained new adjudicators on process and standard procedures. EDUCATION

2013 B.E-COMPUTER SCIENCEENGINEERING

Dr.Nallini Institute Of Engineering and

Technology,Dharapuram,Tamilnadu CGPA :6.8/10

2006 DIPLOMA-INFORMATION TECHNOLOGY

Ratnavel Subramaniam Polytechnic

College,Dindigul,Tamilnadu Aggregate :75%

2004 XIIth Standard : ComputerScience

St.Joseph’s Girls’ Higher

SecondarySchool,Dindigul,Tamilnadu Aggregate: 64%

2002 XthStandard :

St.Joseph’s Girls’ Higher

SecondarySchool,Dindigul,Tamilnadu Aggregate : 80% EXTRA CURRICULARACTIVITIES

• Have won 2nd price in a long jump event at school in 2003

• Have received purple belt in Karate

• Been a team captain in volleyball at college

ACADEMIC PROJECT

• Done a Project on “Root Cause Detection and Revocation in Wireless Sensor Network Using SPRT on Network Security in Java Platform” in 2013. PERSONAL PROFILE:

Name : Sudha.B

Father’s Name : Balasubramani.R

DOB : 14/8/1986

Sex : Female

Marital Status : Single

Nationality : Indian

Languages Known : English, Tamil

DECLARATION

I consider myself familiar with the subjects mentioned.I am also confident of my ability to work in a team. I hereby declare that all the information furnished above is true to my knowledge.

PLACE :

DATE:

Contact this candidate