Customer Service Executive

SUDHA B

No,**, Swaminathan St, South Phase, Achugam Nagar, Gandhi Nagar, Chennai, 600032

Contact No :+919*********

adavzc@r.postjobfree.com

CAREER OBJECTIVE

To work in an organization that provides an opportunity to gain acquaintance and experience.

PROFESSIONAL EXPERIENCE

HCL Technologies Ltd Feb 2018–

Aug 2018

Senior Customer Service Executive

RESPONSIBILITIES:

Accurately updating customer records with information.

Creating the order and processing the same based on their Patients Order type.

Stayed up-to-date on latest plan updates, regulations, and policy changes. Episource India Pvt Ltd July 2014-Dec

2014

Scanner

RESPONSIBILITIES:

• Evaluate completed claims for accuracy and quality assurance.

• Collection of proper documents required for the claim processing.

• Collected, managed, and monitored the status of patient medical records and documentation.

Hov Services Pvt Ltd Nov 2008- Feb

2010

Processor

RESPONSIBILITIES:

• Performed audit of the claims to ensure quality processing.

• Review electronic claims and process data as required into the claims system.

• Trained new adjudicators on process and standard procedures. EDUCATION

2013 B.E-COMPUTER SCIENCEENGINEERING

Dr.Nallini Institute Of Engineering and

Technology,Dharapuram,Tamilnadu CGPA :6.8/10

2006 DIPLOMA-INFORMATION TECHNOLOGY

Ratnavel Subramaniam Polytechnic

College,Dindigul,Tamilnadu Aggregate :75%

2004 XIIth Standard : ComputerScience

St.Joseph’s Girls’ Higher

SecondarySchool,Dindigul,Tamilnadu Aggregate: 64%

2002 XthStandard :

St.Joseph’s Girls’ Higher

SecondarySchool,Dindigul,Tamilnadu Aggregate : 80% EXTRA CURRICULARACTIVITIES

• Have won 2nd price in a long jump event at school in 2003

• Have received purple belt in Karate

• Been a team captain in volleyball at college

ACADEMIC PROJECT

• Done a Project on “Root Cause Detection and Revocation in Wireless Sensor Network Using SPRT on Network Security in Java Platform” in 2013. PERSONAL PROFILE:

Name : Sudha.B

Father’s Name : Balasubramani.R

DOB : 14/8/1986

Sex : Female

Marital Status : Single

Nationality : Indian

Languages Known : English, Tamil

DECLARATION

I consider myself familiar with the subjects mentioned.I am also confident of my ability to work in a team. I hereby declare that all the information furnished above is true to my knowledge.

PLACE :

DATE:

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