Project Manager

Lovely Deb

**** ****** **, *******, ** 510-***-****

Fremont, CA 94555 *******@*****.***

PROFESSIONAL EXPERIENCE

Bank Of America (Accenture)

Project Manager, 2006-2015

I have worked on and managed around thirty to forty IT projects for one of the world's largest financial institution 'Bank of America" in e-commerce /Online Banking and Mortgage space domain during my 10 years tenure with Bank of America.

●I have managed, led cross functional software teams and delivered many consumer driven key features from ideation to completion/release.

●I was responsible for highly visible initiatives with many merger projects such as Countrywide transition to BofA, Merrill Lynch merger with BofA and LaSalle Bank acquisitions, which involved significant hardware changes, transitions, vendor management, software updates etc.

●I have managed cross functional teams, managed multiple size projects from medium to large size projects sometimes comprising of 50+ applications, 300+ resources. I have facilitated effective project meetings, held daily stand up meetings, tracked and helped remove any impediments that the teams may have and also have managed conflicts.

●Planned, scheduled project activities in order to fulfill project objectives and satisfy project requirements.

●Worked on several merger projects and Consumer Financial Protection Bureau (CFPB) projects.

●Vendor Management: Led internal and external teams, ensuring timely completion of deliverables and tasks. Held regular meetings with vendors to get regular execution progress report, defect status reports and also kept track of any impediments they might have.

●Tracked team progress against the plan on a regular basis and provided detailed management status reports and updates to all stakeholders on a daily basis.

●Strong experience with customer facing and presentation skills. Also created and edited Word documents, Excel sheets and Powerpoint slides for Test Festivals and presentations.

Bank Of America (Accenture)

Test Lead, 2005-2006

●Developed Test strategies, Master Test Plans, Regression Tests and executed them.

●Worked closely with partners (line of business, technology, project managers, developers) to ensure requirements are translated accurately into robust test plans/scripts/data

●Led SIT(System Integration Testing), UAT( User Acceptance Testing) and performed Production Validation (PIV) for all releases.

●Ran defect reports on a regular basis and ensured SLA compliance.

●Acted as key point of contact for all QA aspects of releases, provided QA services and coordinated with onshore-offshore QA resources on a daily basis.

●Estimated testing efforts to support defined testing scope/timelines. Managed forecast within 3 % +- variance.

●Interviewed, hired, trained new employees to ensure a smooth transition into the organization.

●Provided monthly appraisals and feedback to all the team members to encourage and increase their performance.

●Mentored team members in software development, testing methods and analysis.

●Analyzed testing results and data to ensure continuous improvement in quality and efficiency.

●Attended Go-No Go meetings with the Release team, Vendor, Operations, Developers and QA.

●Performed Production Certification to support Operations.

EDUCATION

Adichunchanagiri Institute of Technology, Chikmagalur, India, May 1998

Bachelors of Engineering, (Electronics & Communications)

SKILLS

HP Quality Center, Sharepoint, Webex, MS Excel, JIRA, Confluence, Sybase, SQL, Ms Access, Ms Word, Agile, Waterfall, Vendor management, Google Doc, PMP (Project Management Professional) certification study in progress, PMI-ACP (PMI Agile Certified Practitioner ) study in progress, Software Project Management, Vendor Management, Requirement Analysis, Project Planning, Test Planning, Testing, Quality Assurance, Process Improvement, Interpersonal Skills, Managing Offshore, Onshore, Nearshore teams, QA Engineering

CERTIFICATIONS

Completed 35 contact hours/PDUs of Project Management Professional (PMP)

Completed 21 contact hours/PDUs of Agile Certified Practitioner ( ACP)

OTHER INFO

Visa Status: US Citizen

July 2015- 2019 - On Medical Leave

AWARDS/RECOGNITIONS

Received several Stellar performance awards from client for leading several projects whose status was red status when it was handed over to me. The status soon turned Green when I took over.

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