Customer Service Operator

Jajuana Bean

*** ******** **., ******, ** *****

***********@*****.*** Phone Number: 205-***-****

CAREER PROFILE

Over ten years of skills in management, administration, accounts payable, accounts receivable, 10 key, clerical, multiple phone lines, filing, NSF, inventory, health inspections, warehouse, shipping and receiving, HR, multi unit operator and being physically able to stand, lift and move safely in a harsh and hazardous work environment.

Thrive in deadline-driven environments. Excellent team-building skills. Can work independently or in groups as needed. Dependable, motivated person, honest, hardworking, adaptable, team player, communicates well with others and learns quickly. Demonstrated ability to work closely with all levels of management, employees, vendors, and customers to determine specialized needs, develop strategies, plan, and provide resources in support of those needs. Strong computer skills, including Windows & Microsoft Office 365. SKILL SUMMARY

• Makes schedules and pro efficiency in Kronos.

• Loaded and unloaded merchandise in an efficient and safe manner and recording all necessary paperwork.

• Performed labeling, sorting, wrapping, banding, packing and other miscellaneous tasks as needed.

• Checked locations for accuracy in inventory, damage and infestation and completed paperwork.

• Abided by all company rules and policies regarding conduct and safety.

• Utilized RF scanners, headsets and knowledgeable of Micros Systems. WORK EXPERIENCE

Management, June 2014-June 2019

HMS Host, Birmingham, AL

• Responsibility’s we’re hiring, training, insurance of great customer service experience, ordering and quality control.

• Ensured that all inventory are correctly counted, entered, and transferred to the appropriate area.

Management, January 2009-June 2014

Sent From Heaven, Birmingham, AL

• Ordering, retail, inventory, open/close store, appointment setting, administration, clerical, follow ups and filing.

EDUCATION

High School Diploma, 1996-2000

Huffman High School, Birmingham, AL

Customer Service Certificate, 2002-2003

Jefferson State Community College, Pinson, Alabama

“References available upon request”.

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