Manager Security
Resume:
CYNTHIA NEIRA
PROFESSIONAL
SUMMARY
With more than 10 years of experience as a Manager of
Information Technology and Security Control of System Information, I have the capability to select suitable alternatives on behalf of the goals proposed by a
company. I have also completed studies that support my experience such as an MBA and courses on Project
Management, Itil, Cloud, and Agile Scrum Master. I have certified knowledge in ITIL, ISO 27002, and Cloud, as well as many other operative systems and
applications. I work efficiently under pressure and create a positive environment as part of a team or as the leader of a group.
PROFESSIONAL
EXPERIENCE
IT Specialist - Service. Compliance SRM - Security
& Risk Management
Mar 2012 - Aug 2018
Managed Security Control Process (Health Checking) and developed projects on implementation of security policies.
Coordinated with all levels of different delivery areas on IBM ensuring the fulfillment of the commitments and goals defined by IBM internal processes.
Monitored risk management at the TI level of security. Achievements
Gave support on the migration and successful adoption of new security tools as IBM BigFix.
Coordinated the change of structure or pattern of
System Currency service.
3615 W. 4785 S.
Taylorsville, UT, 84129
Cellphone: 385-***-****
Email: *******@*******.***
Gave support on the migration of Global documentation scheme of security Health Check.
HVP Maintenance Coordinator
Aug 2008 - Feb 2012
Responsible for the management and coordination of maintenance projects at IBM nationwide (Peru), as well as resource management and schedule-related
activities.
Managed and controlled external providers of IBM
Client Tracing of clients’ satisfaction.
Achievements
Reduced the metrics on the fulfillment of maintenance schedule.
Improved the users’ satisfaction, interaction and tracing of the service.
Centralized the management and acquisition of
resources and reduced operative costs.
Chief of Technical and System Support
EMAPE
Jul 2007 - Jul 2008
Responsible for the operative system on raising taxes through every sales unit/toll booth in Lima.
Developed projects for the improvement of the operative system on raising taxes.
Developed presentation for the financial advising to the major of Lima.
Achievements
Implemented the system of automatic access for the vehicles with fee exoneration.
Trained and induced the final users and system analysts to the new system of raising taxes.
Account Business Manager
CONSITE IT
Managed a client’s account, giving them business
solutions through Oracle Technology.
Trained many companies on the language of Oracle
Programming and other Oracle products.
GENERAL SKILLS
Business information systems
Problem solving skills
Project management skills
Risk Management
Agile
Human Quality
Teamwork
Strategic Leadership
EDUCATION
MASTER MBA (MASTER BUSINESS MANAGEMENT)
ESAN UNIVERSITY
2010- 2012
SPECIALTY IN PROJECT MANAGEMENT
ESAN UNIVERSITY
2010- 2012
INTERNATIONAL BUSINESS AND ADMINISTRATION
INTERNSHIP COURSE
TECNOLOGICO DE MONTERREY / MEXICO
2011
SYSTEM ENGINEER DEGREE
PRIVATE ANTENOR ORREGO UNIVERSITY
2002 - 2006
CERTIFIED CLOUD
EXIN
CERTIFIED ITIL FOUNDATION
EXIN
SCRUM MASTER COURSE
SCRUM STUDY
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