Bettyjane Charles

Optical Specialist/Medical Technician - Trappe Family Eye Care

Harleysville, PA 19438

adausc@r.postjobfree.com

267-***-****

Work Experience

Optical Specialist/Medical Technician

Trappe Family Eye Care - Trappe, PA

May 2016 to Present

- Fitting and dispensing, adjusting, repairing trouble shooting of eyeglasses

- Styling patients eyeware with regard to prescription, lifestyle

- Explanation of benefits to patients

- Contact lens insertion and removal instructor

- Submission of insurance claims and ordering of glasses

- Ordering of custom lenses for in house finishing

- Responsible for final inspection of all eyeglass orders

- Cross trained as backup for office manger

- Cross trained for running Front Desk

- Pre testing of patients using Nidek auto refractor, NCT, Kowa, OCT, Humphries Visual Field

- Administer drops for dilation

Optical Manager

Boscovs Optical - Allentown, PA

March 2014 to May 2016

-Manager Mentor for newly hired managers at 15 stores

-Trainer for all newly hired optechs in the District from Scranton/Wilkes-Barre to Bensalem/Levittown across all company branding (J.C. Penney, Boscov's BJ's)

-Wrote training manual for new optechs.

-Responsible for all aspects of the store operations from sales to corporate daily weekly and monthly reports

Office Manager

INDIAN Valley Eye Care - Harleysville, PA

November 2005 to March 2014

- A.B.O. Certified (maintained with continuing education credits and classes)

- Medicare, NPPES, CAQH credentialing and re-credentialing

- Invoicing and Submission of insurance claims

- Initial lab training on a Santinelli edger

- Fitting and dispensing of glasses

- Contact training and dispensing

- Primary contact for frame and lens reps

Store Manager

Jeanette's Hallmark - Harleysville, PA

November 1995 to January 2011

- Report directly to Operations Manager

- Responsible for all facets of daily store operations

- Responsible for inventory levels

- Responsible for all store purchases and employee scheduling

- Daily and monthly financial reports

Purchasing Administrator

AMETEK P.M.T Division - Feasterville, PA

February 1990 to November 1994

- Electro-mechanical/MRO purchases

- Vendor selection and relationship

- Contract negotiations

- Engineering interface on new and existing products

- Established parameters for Vendor Certification Program

- Underwent 8 week training program in Westinghouse sponsored "Total Management Program"

-Team Leader for "TQM" Project issued by corporate

-Co-chairman of Supplier Certification Team

-Chairman of daily Material Review Board

-ISO 9000 Steering Committee

Certifications and Licenses

A,B.O.

December 2016 to December 2019

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