Manager Store
Resume:
Bettyjane Charles
Optical Specialist/Medical Technician - Trappe Family Eye Care
Harleysville, PA 19438
*****************@***********.***
Work Experience
Optical Specialist/Medical Technician
Trappe Family Eye Care - Trappe, PA
May 2016 to Present
- Fitting and dispensing, adjusting, repairing trouble shooting of eyeglasses
- Styling patients eyeware with regard to prescription, lifestyle
- Explanation of benefits to patients
- Contact lens insertion and removal instructor
- Submission of insurance claims and ordering of glasses
- Ordering of custom lenses for in house finishing
- Responsible for final inspection of all eyeglass orders
- Cross trained as backup for office manger
- Cross trained for running Front Desk
- Pre testing of patients using Nidek auto refractor, NCT, Kowa, OCT, Humphries Visual Field
- Administer drops for dilation
Optical Manager
Boscovs Optical - Allentown, PA
March 2014 to May 2016
-Manager Mentor for newly hired managers at 15 stores
-Trainer for all newly hired optechs in the District from Scranton/Wilkes-Barre to Bensalem/Levittown across all company branding (J.C. Penney, Boscov's BJ's)
-Wrote training manual for new optechs.
-Responsible for all aspects of the store operations from sales to corporate daily weekly and monthly reports
Office Manager
INDIAN Valley Eye Care - Harleysville, PA
November 2005 to March 2014
- A.B.O. Certified (maintained with continuing education credits and classes)
- Medicare, NPPES, CAQH credentialing and re-credentialing
- Invoicing and Submission of insurance claims
- Initial lab training on a Santinelli edger
- Fitting and dispensing of glasses
- Contact training and dispensing
- Primary contact for frame and lens reps
Store Manager
Jeanette's Hallmark - Harleysville, PA
November 1995 to January 2011
- Report directly to Operations Manager
- Responsible for all facets of daily store operations
- Responsible for inventory levels
- Responsible for all store purchases and employee scheduling
- Daily and monthly financial reports
Purchasing Administrator
AMETEK P.M.T Division - Feasterville, PA
February 1990 to November 1994
- Electro-mechanical/MRO purchases
- Vendor selection and relationship
- Contract negotiations
- Engineering interface on new and existing products
- Established parameters for Vendor Certification Program
- Underwent 8 week training program in Westinghouse sponsored "Total Management Program"
-Team Leader for "TQM" Project issued by corporate
-Co-chairman of Supplier Certification Team
-Chairman of daily Material Review Board
-ISO 9000 Steering Committee
Certifications and Licenses
A,B.O.
December 2016 to December 2019
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