Manager Development
Resume:
W. Mark Nicholson, D.M.
Charlotte, NC 28269
**************@*****.***
Career Profile: Leadership & Organizational Development consultant & Learning Leader with extensive experience in leadership development; training & development; performance needs to developmental solutions; strong facilitation acumen. A high-energy leader, persuasive communicator, & driven listener. An astute and experienced practitioner of leadership, management, and organizational development. A thought-leader who introduces others to new paradigms, challenges conventional thinking, & focuses on practical takeaways. Pushes others to discover their own insights, consider possibilities, create, & get into action. A doer who is constantly weaving fresh ideas and innovative thinking into his work. Served as a naval officer (21 years active & reserve) and Learning & Development roles, with a concentrated focus in Leadership Development, and T&D General Management in multiple organizations. A student, practitioner, and life-long learner dedicated to helping individuals & organizations learn, perform, improve, and transform. Organizational Development* Leadership & Management Development* T&D General Management* Teaching* Vendor Management* Needs Analysis* Program Design*, Implementation*, Evaluation* Virtual Synchronous & Asynchronous Development* Project Management* Change Management* Individual & Multi-Rater Assessment* Coaching* Culture/Climate Change* Global* Blogger* DDI Certified* MBTI Certified* PDI Certified* Hay Certified* MindGym Certified * Cross-Cultural* Learning Agility * Engagement, Commitment, Experience* Teams* Creativity* Education
Doctor of Management (DM) in Organizational Leadership, University of Phoenix 2009 Dissertation Title – Leadership Practices, Organizational Commitment, And Turnover Intentions: A Correlational Study in a Call Center Master of Business Administration (MBA), University of Rhode Island 1992 Bachelor of Science, U.S. Naval Academy, Annapolis, MD 1983 Experience
Teradata Corporation, San Diego, CA
Teradata is a leading data solutions company focused on business analytics solutions & big data analytics. Global Leadership & Professional Development Leader 2016 -2019
Responsible for driving the Leadership & Professional Development function as part of a Human Capital Transformation, leading the Corporate Leadership & Professional Development Center of Expertise in the Global Talent Management & Organizational Effectiveness Organization
Global consulting, coaching, & facilitation in leadership and organizational development Leadership Development Sr. Consultant/ Japan & Greater China L&D Manager 2012- 2015
Co-chaired Teradata’s Leadership Development Steering Committee
Led leadership, organizational development, & sales development initiatives in EMEA & Asia-Pacific
Drove Learning & Development in Greater China & Japan, critical growth markets
Led the development & implementation of a LD strategic program for 150 managers in Teradata Labs Leadership Development Sr. Consultant 2007-2012
Developed & facilitated leadership and professional skills development interventions globally Themes from learners: “The best learning event in Teradata.” “Mark is passionate, Knowledgeable, and inspiring.” “The best training ever!” “Life changing for me. . .”
Sought after speaker: presented on variety of topics including change management, personal development, leadership, innovation, embracing diversity, and creating engaging work climates 2
NCR Corporation, Dayton, OH
NCR is a global technology company with self-service solutions for ATMs and other self-service/POS systems. Leadership Development Consultant 2002-2006
Member of the NCR Global Learning Leadership Team as the lead in leadership development
Designed, developed, and delivered leadership workshops/consultations across functions, cultures, geographies (Americas, EMEA, Asia-Pacific)
Coached 200 managers and consulted with functional organizations on driving performance
Consulted & engaged with the Global Human Resources Executive Team, as the Program Manager of “The Great HR” program, designed to upskill HRC competence & HR organization capabilities Learning & Development Manager, Payment Solutions Business Unit 1999-2002
Managed the Learning & Development function, including all leadership, management, interpersonal skills, and product/service/solution training for this $165m business
Coached senior managers on leadership, management, & organizational development issues
Facilitated face-to-face leadership, management, and interpersonal skills workshops Organizational Development Manager, NCR Software Development Facility, Cortland, NY 1996-1999
Led all change management, HR, & L&D activities in a 125-person software dev. facility
Led the transition from a functional org structure to a Program Realization structure
Led the development and implementation of a balanced scorecard performance system Laidlaw Environmental Services, Columbia, SC,
Laidlaw Environmental Services was a provider of environmental services and hazardous waste remediation. Leadership Development Consultant 1994-1995
Designed, developed, & delivered leadership & management development training as part of a corporate reengineering and consolidation strategic initiative Bank of Boston, Boston, MA,
Bank of Boston was a full service New England super-regional bank. Senior Process & Technology Consultant/Learning Advisor 1992-1993
Provided organizational development & personal development consulting to the bank’s Commercial Finance Operations Department Leadership U.S Navy
Active Duty Commissioned Officer
Officer-in-Charge Summer Orientation Program & Calculus/Algebra Teacher Naval Academy Preparatory School, Newport, RI 1989-1992
Redesigned the Summer Training Program approach and led a staff of 60 officers, senior enlisted, & midshipmen
Taught Calculus and Advanced Algebra as a faculty member Leadership & Seamanship Instructor, U.S. Naval Academy, Annapolis, MD 1987-1989
Selected as the most outstanding military faculty member in the School of Professional Development and was a finalist for the Academy’s most outstanding military faculty member (1988) Main Propulsion Assistant / Communications Division Officer, USS INGERSOLL 1983-1987
#1 rated division officer, responsible for shipboard divisions aboard a destroyer Other Experiences
Served combine 21 years active duty and reserve duty. Achieved rank of Commander, USN
Completed 5 marathons
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