Manual Mobile Tester

MALKEET K SAINI

Cell # 817-***-**** Status: US Citizen *******.*****@*****.*** 76051

Summary:

8+ years of experience as Analysis and Software Quality Assurance.

Experience in System, Functional, Regression, Acceptances, Integration and Performance Testing of Web, Client and Mainframe based Applications.

Proficient in the SDLC (software development life cycle) and possesses good knowledge of standards CMMI, and SOX compliance.

Experience in Telecommunications/POS/ Kiosk/Mobile devices / Web hosting systems.

Experienced in gathering Test Requirements and creation, executing, analyzing Test Results, also report and track Defects using Quality Center, Jira and Software Planner.

Energetic, self-starter with strong work ethic and excellent track record of success also good in written, verbal communication skills, and a strong team player

Testing applications on wide range of Mobile handset of different vendors which includes Samsung, Samsung watch, Nexus, Motorola, Apple devices iPhone, iPad, apple watch etc.

Perform manual and selenium testing of a web-based application

Experiences in onsite support (User Acceptance) involve preparing data for client verifications.

Expertise IVR Handset Activation and Payments Billing processes for Voice and Enabler data of different type of Cards (Debit, Credit)

Experienced in defining Testing Methodologies, Designing Test Plans and Test Cases, Verifying and Validating Web based e-Commerce applications. Experience in Accessibility testing for web and Mobile devices. Worked in Agile, Scrum Methodology in a DevOps environment.

Expert in cross browser testing of IE, Chrome and establishing QA Testing methodologies.

Good working knowledge of SQL, Oracle, UNIX, MS-SQL Server and MS-Access.

KEY SKILLS:

Operating Systems: Windows NT 4.0/2000, Win 95/98/ME/XP,2007, IE, Chrome, and MS Dos

Languages: C/C++, Visual Basic, Java, HTML, VB.Net, ASP.net,Java,TestNG,SQL,Maven

Scripting Language: VBScript, JavaScript, XML

Database: SQL Server6.5/7.0/2000, PL/SQL, Oracle 11g, MS Access, MS Excel

Packages: MS Office 2007, Lotus Notes

Testing Tool: Quality center, Remedy, Jira, Sharepoint,SOAP UI, Jmeter,Win runner, QTP

Methodology: Waterfall, Agile, ASAP, SDLC, SolMan

Domain: POS (Point of Sale), SOA

Certified: Pharmacy Tech & Comp TIA A+

Professional Experience:

Hilton worldwide Addison, TX Nov’18 – Aug’ 19

Web and Mobile UAT Analyst

Responsibilities:

Ensure mobile platform acceptance test coverage for all Explore applications efforts

Ensure proper mobile acceptance test case/script development

Utilize User Acceptance Testing (UAT) tools and processes to ensure delivery of quality products that meet the needs of the brands and the online customers.

Familiarity with ADA and international accessibility laws Understand accessibility and usability principles that impact users with disabilities.

Hands on experience with assistive technology devices including screen readers, screen using Jaws, nvda and magnification, alternative keyboard inputs and automated accessibility testing tool such as aXe. Worked with QuickBase.

Experience conducting accessibility audits for web and mobile (android and iPhone) provided technical assistance and remediation guidance to designers, developers and QA

Reviewing user stories to ensure accessibility considerations are incorporated and offering remediation solutions; validating and prioritizing accessibility defects.

Develop and execute user stories, acceptance criteria, and scenarios for acceptance testing in order to support the implementation of medium-large projects as well as small-medium product enhancement requests and defects.

Support digital quality items assigned and proactively seek out opportunities to improve quality.

Communicate important and necessary information to outward team members via memos, reports and phone calls.

Experience with Jira for sprint management and confluence for documentations.

Involved in regression testing of core areas and products, inclusion in Usability testing, and review and provide feedback of project documentation.

Technology:Java, Screen reader Jaws, Nvda, Axe, Voice over /iPhone, Voice assistant/Android, Jira Confluence

Sabre Airline Solutions, TX Oct’12 – May’ 18

Sr. Mobile QA, Analyst

Responsibilities:

Involve in the testing of Tripcase application for Front-end quality assurance for multi-platform web and mobile device applications.

Experience with continues integration and continues delivery using Jenkins and build pipeline.

Excellent troubleshooter and problem-solver, Work as part of the team and with minimal direction. Used Saber GDR (Green screen) for airline, car rental and hotel reservations.

Develop test strategy, and functional test plans, And automation architecture and test suites with a long-term vision. Contribute well tested code daily to the automation environment

Involve in the Elaborations for the new project to come up with the stories for the product team to prioritize them. User authentication testing for Apple and Android Devices

Passion to learn and bring the best engineering practices to the team.

Actively participate in product feature and design discussions to help shape products.

Search out latest trends in mobile application testing and seek to improve the ways of working.

Familiarity with application development technologies like HTML, CSS, JavaScript, Ruby on Rails, Databases, APIs etc. As a QA engineer was able to collaborate and understand the tech stack used in the development of the product.

Ability and desire to learn and experience with agile development methodologies.

Involved in implementation of the test plan and developed test cases and test scripts in Mercury Test management tool Quality Center. Created PNR’s for booking validations using Sabre GDS.

Support load/performance testing to assure scalability with rapidly growing user base.

Work in Agile environment: perform acceptance testing, contribute to iteration and release planning and ensure quality at the end. Experience in Git, Jenkins for viewing the source code.

Responsible for analyzing the logs and logging defects for test failure.

Created epic, project and test cases in Jira. Working within a structure of Agile methodology.

Written Test cases tested them manually and executed scripts for regression testing.

Reported and tracked the status of the bugs and assigned severity ratings.

Understanding of Dev ops/CI CD infrastructure and hands on implementation in projects

using Jenkin, git, docker.

Identified and defined scope for Integration, Interface & System Testing.

Involved in various levels of testing including smoke test between various builds and patches.

Technology: Java, Selenium, Jasmine, Capybara, Jenkins, HTML, CSS, JavaScript, Rails, and PhoneGap, Visual Studio 2015, Sabre GDS.

TRINITY INDUSTRIES Dallas, TX Oct’11 – July’12

Sr. QA, Analyst

Responsibilities:

Work closely with Trinity Rail group with the maintenance and any enhancements for their systems; TAS (Transportation Asset System) is a role-based system that handles the repairs and maintenance of the railcars.

Tested a new business workflow process using for the Fleet Managers, Engineers, and Production Planning Called Standard Maintenance Templates to automate and standardize the Shopping Instructions Process for the Fleet Managers so to not cause a bottleneck

Involved in all phases of testing life cycle (analysis, design and execution)

Close interaction with designers and software developers to understand application functionality and specifications.

Involved in development of Test plan of the testing process and determine the test environment requirements and made the test data request for the application.

Analyzed requirements, developed & executed detailed Test plans, Test cases, and Test data.

Utilized Quality center for creating test cases and implementing requirements trace ability to showcase full coverage of testing the applications.

Written Test cases tested them manually and executed scripts for regression testing.

Conducted Functional, Regression and Performance testing at different levels.

Performed User acceptance testing(UAT) to train the users for new functionality.

Reported and tracked the status of the bugs and assigned severity ratings.

Wrote Modification Request (MR) for the bugs in the application and helped developers to track the problem and resolve the user requirements

Identified and defined scope for Integration, Interface & System Testing.

Develop standard reports and metrics for management review that highlight overall status performance on a periodic basis

Involved in the End-To-End test and responsible for the Quality Assurance of this application to complete in a record time

Environment: QC10.00, MS Office, UNIX, Windows, Oracle, SQL Server 2005, and XML.

Metro PCS/Amdocs, Richardson, TX Jan’11- Sep’11

Mobile QA Testing Coordinator

Responsibilities:

Primary responsibilities to Co-ordinate with third parties to get the issues resolved, handling Bridges involving multiple vendors for faster resolution Co-ordinate all testing tasks within team.

Co-ordinate and communicate testing-related activities across the project team, organize the status meetings and send the Status Report (Daily, Weekly etc.) to the Client.

Responsibility testing adequately the IVR (Interactive Voice Response) for activations through different web channels and followed by payment through Fiserv for mobile Devices

Tested mobile Android, blackberry curve, Kyocera torina LG Optimus, Samsung admire for activation and payment using the device browser verified logs in Unix(Putty) for root cause.

Execute test plans, report accurate testing status, and create test summary reports based on Business Requirements tested end to end business scenario and used Mercury Quality Center

Used Toad (Oracle) for running the query in Ensemble and Enabler for customer payments and activations and to validate back-end updates

Comprehensive knowledge of performing end to end testing of ecommerce software, UI, and software testing.

Working within a structure of Waterfall/Agile methodology.

Relied heavily on automation for regression using QTP and verified the log files.

Involved in GUI testing, user acceptance testing, transaction Integrity testing, and regression testing using web and client-server applications as well as POS and Kiosk systems

Bounce the severs with proper notification, checked the demons are running correctly

Participated in the CHL reviews prepared Calendar Highlights.

Worked on setting up new accounts through ASAP/SOAP UI, XML API registered accounts through .com/SOAP UI for new and returned customer have Web Service testing experience

Completed all assigned tasks within agreed upon deadline

Environment: SQL, Toad for Oracle 10.5, IVR, SOAP UI, XML, QC9.2, SharePoint, POS, QTP.

LexisNexis, Dallas, TX Aug’10 – Dec’10

Sr. QA Tester Responsibilities:

Wrote Test Plans and Test Cases according to Business Specifications and design documents in Test Director.

Managing testing activities, preparing and executing on testing strategy, reporting on QA Testing metrics.

Performed Integration testing on Online Credit Processing System.

Performed Manual Testing on the application.

Performed all phases of end-to-end testing which includes Regression Testing, GUI testing, Black Box testing, Smoke testing, and Negative Testing of the Application, its interfaces and Client-Server Utilities.

Different Negative Tests like Invalid Data Tests, invalid links and Bad URL tests are conducted.

Used Test director for requirements management, planning, scheduling, running tests, defect tracking.

Investigating software bugs and interacted with developers to resolve application defects.

Testing the process as per SDLC Standard.

Database integrity testing by executing SQL statements.

Tested and document the test cases for Cognos reports for Accounting.

Environment: Selenium RC, Quality Center10.2, .Net, VB, Oracle 10G, JavaScript, Jira4.2, MS-Office.

Education: Associate in Economics from Kurukshtra University, India.

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