Customer Service Representative
Resume:
RUCHI PATEL
Contact: 647-***-****, Email: **************@*****.***
Secure a position that will enable me to use my strong communication & organizational skills and my ability to work well with people.
Skills
Delivers exceptional customer service Neat, clean and professional appearance
Personable and outgoing Learns quickly
Collaborative team worker Reliable and focused
Comfortable standing for long time periods Excellently multi-task and Service Oriented
Courteous demeanour Energetic work attitude
English Proficiency both verbally and in written form.
Experience
Cyber systems solutions Dec 2013 – Jan 2015
Customer Service Representative
Answer customer telephone calls regarding existing accounts.
Make requested policy and account changes.
Respond to questions and concerns about service, and escalate calls appropriately.
Consult with customers to evaluate needs and determine best options.
Counsel customers on options for service and coverage.
Upgrade service and offer additional service packages or options.
1.Worked at Shashi Pharma (Chhatral) As a Q.C. Chemist (June 2015-June 2016).
2.Worked at Vadish Pharma pvt Ltd As a Q. C. Chemist from July 2016 to June 2018 and after that Q.A. and Q.C. Executive from July 2018 to May 2019.
WAREHOUSE SORTER
National Logistics Services, 7045 Beckett DR, MISSISSAUGA, ON L5S 2A4 (2019-Till Date)
EDUCATION
Master of Pharmacy (Pharmaceutics) June 2013 – May 2015
Gujarat Technological University, India
Bachelor of Pharmacy Jul 2009 – Apr 2013
Gujarat Technological University, India
AVAILABILITY
Monday: 2:00 pm to 12:00 am Tuesday: 12:00 pm to 12:00 am
Wednesday: 5:00 pm to 12:00 am Thursday: 5:00 pm to 12:00 am
Friday: 4:00 pm to 12:00 am Saturday and Sunday: Full day
Contact this candidate