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Customer Service Representative

Brampton, ON, Canada
November 09, 2019

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** *******, ********

ON L*T *M*

Contact: 647-***-****, Email:

Secure a position that will enable me to use my strong communication & organizational skills and my ability to work well with people.


Delivers exceptional customer service Neat, clean and professional appearance

Personable and outgoing Learns quickly

Collaborative team worker Reliable and focused

Comfortable standing for long time periods Excellently multi-task and Service Oriented

Courteous demeanour Energetic work attitude

English Proficiency both verbally and in written form.


Cyber systems solutions Dec 2013 – Jan 2015

Customer Service Representative

Answer customer telephone calls regarding existing accounts.

Make requested policy and account changes.

Respond to questions and concerns about service, and escalate calls appropriately.

Consult with customers to evaluate needs and determine best options.

Counsel customers on options for service and coverage.

Upgrade service and offer additional service packages or options.

1.Worked at Shashi Pharma (Chhatral) As a Q.C. Chemist (June 2015-June 2016).

2.Worked at Vadish Pharma pvt Ltd As a Q. C. Chemist from July 2016 to June 2018 and after that Q.A. and Q.C. Executive from July 2018 to May 2019.


National Logistics Services, 7045 Beckett DR, MISSISSAUGA, ON L5S 2A4 (2019-Till Date)


Master of Pharmacy (Pharmaceutics) June 2013 – May 2015

Gujarat Technological University, India

Bachelor of Pharmacy Jul 2009 – Apr 2013

Gujarat Technological University, India


Monday: 2:00 pm to 12:00 am Tuesday: 12:00 pm to 12:00 am

Wednesday: 5:00 pm to 12:00 am Thursday: 5:00 pm to 12:00 am

Friday: 4:00 pm to 12:00 am Saturday and Sunday: Full day

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