Shrewsbury, PA 17361 H: 443-***-**** firstname.lastname@example.org
Team-driven Scrum Master knowledgeable with six-year career as a servant leader and 4 years of Business System Analyst profession. Energetic individual with background in mentoring and training capable teams to achieve project goals and meet deadlines in Agile development environment. Collaborative individual with ability to remain poised in all types of situations. An enthusiasm individual with Strong interpersonal, verbal, and written communication skills
Microsoft Office Suite (Word, Power point, Excel, Access and Outlook)
MS Visio, Lucid chart
09/2013 to Current
Scrum Master/System Analyst
Blue Crescent LTD Parsippany, NJ
Works with product owner to gather customer requirements, clarify specifications and translate into product backlog.
Works with Product owner and Developers to drive projects to production, meeting deadlines and outcomes.
Conducts all Scrum ceremonies, including Sprint Planning, daily Scrum Meetings, Sprint Reviews, and Sprint Retrospectives.
Documents new features and strategies as well as user stories and criteria for acceptance.
Assess team metrics to drive improvements and innovate new approaches with emphasis on effective collaboration and communication.
Currently acting as a servant leader to the Scrum teams by working with a sense of urgency to resolve conflict and remove impediments while also facilitating discussion and forcing decision-making as needed.
Trained and mentors team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times.
Worked with project owners and end users to prioritize feature development and enhancements based on critical paths and business needs.
Increased team efficiency by inspiring motivation, spins and changes for quality and timeliness.
Consistently worked to identify project risks, initiate risk mitigation and implement risk reduction action plans.
Performs continuous and active backlog grooming.
Develop and review project status and reports, including burn down charts and velocity diagrams
Executes critical path scheduling for exportation application development in order to meet delivery schedules and budget.
11/2009 to 10/2013
Business System Analyst
Comfort Health System Baltimore, MD
• Helped facilitate solution selection in decision making process and provided the necessary information to enable the company to make an informed decision.
• Conducted frequent meetings to interview business users, subject matter experts to gather and document business needs as well as translated them into functional requirement documents (FRD).
• Collaborated with subject matter experts and developers to establish technical vision and analyze trade-off between usability and performance needs.
• Utilized MS Visio to create various flow charts, use cases and sequence diagrams for detail outline of various actors of the system and how the various components of the system interacted.
Used marketing initiatives to assist company in penetrating new markets and landing customers.
Collaborated with internal business partners to determine best tactics to use when dealing with difficult stakeholder/users.
Facilitated interviews with end users to capture user requirements, business procedures, and
Facilitated interviews with end users to capture user requirements, business procedures, and identify system requirements.
Have extensive experience with business process reengineering.
EDUCATION AND TRAINING
Associate of Science:
CCBC Catonsville Baltimore, MD
ACTIVITIES AND HONORS
Member, Alumni Association
KSANG North America.
AIDU North America
WEBSITES, PORTFOLIOS, PROFILES
CSTM WITH BACK-GROUND IN WATERFALL TECHNIQUES.