Customer Service Assistant

. . .

MEGAN FALKOWSKI

falkowskimegan**@gmail.

com

320-***-****

***** ********* ******

Dr Cathedral City, CA,

92234

C O N T A C T

E D U C A T I O N

CENTURY COLLEGE

White Bear Lake, MN

A.A. General (Dec 2018)

Pro cient in Microsoft O ce

programs

A D D I T I O N A L

S K I L L S

C A R E E R O B J E C T I V E

Adaptable recent college graduate with an Associate in Arts (A.A.) degree, with 6+ years of work experience. Aiming to leverage academic experience and a proven knowledge of sta training and development, work ow prioritization, and customer service to successfully ll the a role at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.

P R O F E S S I O N A L E X P E R I E N C E

SITE COORDINATOR

Roseville Area Schools, Roseville, MN / Sep 2017 – Present Manage a team

Handle all incoming phone calls

Create all schedules and calendars

Send out monthly newsletters

Facilitate weekly meetings

Coordinate all events

PROGRAM SPECIALIST

Roseville Area Schools, Roseville, MN / Sep 2016 – Sep 2017 Assistant to the Site Coordinator

Worked in ratio with students to ensure quality programming Prepared and planned activities

Shopped for on site needs

Proofed all lesson plans done on site

LEAD STAFF

Roseville Area Schools, Roseville, MN / Jun 2014 – Sep 2016 Planned lesson plans to run with students

Managed a space with students

Served snack and greeted parents

Attended weekly meetings

LEAD SERVER

Presbyterian Homes and Services, Roseville, MN / Jun 2014 – Sep 2015 Checked with residents and guests to ensure that they were enjoying their meals and took action to correct any problems. Assigned sections and tasks to other servers. Ensured tasks were completed prior to the end of their shift.

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