Bell Attendant
Resume:
ATWINE ANIWIN
ADDRESS: Doha, Qatar
E-Mail: *************@*****.*** Tel: +974********/+974********
PERSONAL DETAILS
Language : English, Luganda, Swahili, Lunyankole
Date of Birth : Feb - 02-1993
Nationality : Ugandan
Civil Status : Single
OBJECTIVE
To use my talent, acquired skills, knowledge and expertise in delivering innovative solutions and utilizing my communication skills where my experience can be utilized to improve customer satisfaction and to obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people
WORK EXPERIENCE
Company Name: GSS Certis CISCO International Qatar
Position Held: Team leader/Head guard
Period: 2017 - 2019
Location: Doha, Qatar
Duties Performed:
·Customer service
·Access control
·Fire Warden/Marshall
·Providing basic first Aid and CPR
·Deployment of fellow guards
·Report writing
·Fire Warden/Marshall
·Securing people's lives and properties
·Vigilance and Crime deterrence
·Traffic control management
Company Name: Java House Cafe
Position Held: Waiter
Period: 2016 –2017
Location: Kampala, Uganda
Duties Performed:
Taking orders from guests & serving food as per order.
Sending daily sales reports at the end of the day
Doing all bark ups to ensure a smooth flow during rush hours
Providing excellent customer service
Excellent suggestive selling skills to hit targets
Providing efficient, trouble free and excellent service by receiving, seating and presenting guests with the menu.
Carrying out suggestive selling at all the time to increase sales and the average transaction values
Responsible for taking all customers orders on the point of sale both by cash and credit transactions
Ensuring accuracy by repeating customers’ orders and taking follow ups when orders are being served
Responsible for keeping a clean work place at all the times
COMPANY : Serena Hotel Kampala
POSITION : Bellboy
PERIOD : 2011 - 2014
LOCATION : Kampala, Uganda
DUTIES PERFORMED:
Welcome customers with a smile as they enter the premises
Proactively ask customer how they can be assisted.
Provide customers with product information that they need
Ensure that all products are well stocked and are easy to reach.
Working according to company standards to keep the good reputation
Ensuring good customer services to hit sales target
Taking orders from guests & serving food as per order.
Drafting and sending daily sales reports at the end of the day
EDUCATIONAL AND PROFESSIONAL CERTIFICATION
2010 - 2012
Uganda Advanced Certificate of Education
Bishop McAllister College- Kyogyera, Bushenyi - Uganda
2007 - 2010
Uganda Certificate of Education
Bishop McAllister College- Kyogyera, Bushenyi - Uganda
SPECIAL TRAININGS
·Basic First Aid and CPR by Enertech Qatar
·Fire Warden/Marshall by Enertech Qatar
·Basic Security Training by Teyseer Security Services Qatar
REFEREES
1. Mr. AMANYA BAILON
Patrolling Supervisor- GSSCI Qatar
2. Mr. Nuwagaba Nixon
Concierge Manager- Serena Hotel Kampala
3. Ms. Kansiime Jenifer
Assistant Manager- Serena Hotel Kampala
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