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Office Technician

Union Township, New Jersey, United States
November 04, 2019

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Brian Konchalski

Union, NJ 908-***-**** SUMMARY

Quality Assurance Technician with 5 years experience working in Agile environments for websites and mobile applications.


January 2015 – Present

Quality Assurance Technician, All Things Media LLC, Mahwah, NJ

— Perform QA testing for mobile applications, digital media, 3D, VR, games, websites, medical & educational software and tutorials

— Create test scripts and test data for various business applications and systems in an Agile environment and support app submissions to Apple and Google Play store

— Conduct testing for large and small business applications for numerous clients including; Mercedes-Benz, BMW, Rolls Royce North America, Toys R’ Us, Pearson, McGraw-Hill, Albright-Knox games, Baked by Melissa, Smith & Nephew, & New York Life

— Document software defects, using Codebase, and report defects to software developers

— Work in Agile environment

— Identify, analyze, and document problems with program functions, output, online screen, and content

— Monitor bug resolution efforts and track successes

— Interface with Business, Design and Development teams on a daily basis

— Create and maintain databases of known test defects

— Track and Investigate customer problems reported as point of contact

— Conduct software compatibility tests with programs, hardware, and operating systems

— Ensure WCAG 2.0 AA accessibility guidelines are achieved and maintained

— Microsoft Office Suite: Office, Outlook, Word, PowerPoint, Excel

— Browsers: Google Chrome, Apple Safari, Mozilla Firefox, Windows 10/MS Edge SKILLS

Manual Testing, Agile, CodeBase, Mobile App testing, iOS and Android, digital media, 3D & interactive testing, Game & video testing, eCommerce websites, Agile/Scrum methodology, Codebase, Google docs & analytics, Windows & MAC



Trail Maintainer, New York New Jersey Trail Conference, Mahwah, NJ EDUCATION


Kean University

Bachelor of Arts, Communication

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