Office Assistant Customer Service

Darrell T. Dennis, II

***** ******* **** ** *** 6 ********@*****.***

Warren, MI 48089 248-***-****

EDUCATION

WAYNE STATE UNIVERSITY August 2015 - Present

Bachelors of Communication Studies Graduation: May 2020

Minor in Music

EXPERIENCE

OFFICE ASSISTANT • WSU Dean of Students Office August 2019 - Present

Provide excellent customer service to students and other customers about student involvement and other reservations

Database skills through Microsoft office and other WSU database software

Handle card transactions and responsible for opening and closing office

OFFICE ASSISTANT • WSU Student Center Admin. August 2016 – 2019

Provide excellent customer service to customers when they are requesting a reservation

Handle cash transactions and responsible for opening and closing office and cash register

Expert experience in financial transactions, Microsoft Office, Database, Spreadsheets

ORIENTATION LEADER • WSU New Student Orientation May 2016 – August 2017

Role of a mentor to all incoming freshman and transfer students to help them with all of their transitional needs and assisting in implementing for orientation programs

Network with departments at WSU about the future of incoming students and how to improve their college success

Develop leadership and communication skills

Plan social events for Orientation Leader training for over 30 participants

Call Center

CAMP COUNSELOR • Living Water Ministries May 2015 - August 2015

Served in the role of peer mentor for camp participants with ages ranging from eight to fifty

Lead workshops on music composing, guitar playing and daily devotions

Compose and perform camp songs

Maintain camp grounds

PROJECTS

Helped Rescue, Release, Restore put together recruitment project; Call center method and database log to market Multicultural Youth Leadership Academy 2019 to congregations around the country

Created a YouTube channel (‘D.W. 6-Strings’) to inspire and entertain viewers; Currently with 23 videos with over 200,000+ views; Most viral video is “Perfect Present for Musicians” ranking 195,300+ views. This video reviews a MIDI keyboard and instructs viewers on how to compose songs

Wrote two songs titled “Cold” and “Break Free” by Darrell T Dennis; Produced by Three Thirteen AVE, LLC. Available at threethirteenave.com

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