Testing and Quality Assurance Engineer with 8 years’ experience driving excellence in creating, editing, and implementing test instructions to improve quality and efficiency. Seeking the opportunity to use expertise across various test procedures to integrate process improvement efforts.
Quick learner, master new technology, and ability to read and edit PowerShell & Python scripts.
Equally successful in both working in a team, self-directed settings and proficient in a range of computer systems, languages, tools and testing methodologies. Work History
PnP Validation Engineer
UST-Global \ Intel Corporation-JF1 – Hillsboro, OR 05/2015 to current
Advanced debug and test execution of Power & Performance (PnP) on Intel platforms.
Collect and analyze platform power consumption data.
Update responsiveness & power reports and create ingredient data report.
Installed software, modified and repaired hardware and resolved technical issues.
Solder surface mount components and perform manual component placement and inspection of PCB’s.
Perform system calibration of equipment to quality standards.
Create and implement troubleshooting workflow charts.
Installed and update several of Win 10, BKC, EC, BIOS, SPI, NVMe, and HDD.
Knowledge of PCIe spec, verification, error injection related tests, and failure analysis.
Modify BIOS binary and built a customized SPI image for debug purposes.
Utilizing various tools, precision measuring devices, and computer equipment to complete tests and maintenance tools, repairs.
Developed data architecture design to enable analysts to perform targeted customer analysis.
Troubleshooting and diagnosed equipment performance issues and malfunctions.
Tracking and troubleshooting execution failures recording test results, filing bugs (HSD-ES) on identified issues.
Trained junior members of IT team regarding network security and troubleshooting of data circuits.
Implemented company policies, technical procedures, and standards for preserving the integrity and security of data, reports, and access.
Established compatibility with third-party software products by developing the program for modification and integration.
Conducted engineering and detailed experimental tests to collect design data and assist in research work.
Identified and solved technical issues with a variety of diagnostic tools.
Created cases and claims for damaged, lost or displaced packages. Tester III
Hewlett-Packard – Vancouver, WA 10/2013 to 05/2015
Testing the new module of printers, using special programs and scripts, and programmed Python language.
Install latest firmware with API automation testing including unit test automation frameworks.
Extraction all printer data by SIFT program and serial connect port.
Checking the results (outputs) and reported by special program (ALM).
Develop scripts and updating expected, actual result Excel documents, updating the output results.
Discovering and resolving driver related issues.
Hands on experience testing and validation experience of hardware, devices, software, and networks.
Create test documentation and work instruction, providing training to subordinate test technicians.
Communicate and coordinate tasks with the lead testing engineer.
Development, modification and execution of software test plans, analysis of product features, execution of automated and manual test cases and analysis of test results to verify correct feature requirements. Support Technician
Dubai Municipality – Dubai, UAE 05/2011 to 08/2013
Information Technology Supporter Attending to customer's complaints raised through the Help Desk and Information Center through toll free num- ber, website and/or emails.
Managed call flow and responded to technical support needs of customers.
Provided base level IT support to non-technical personnel within the business.
Provided on-call support for critical issues.
Installed new and used desktops and laptops installing and configuring computer hardware systems and IT software’s.
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems.
Setting up user accounts, permissions and passwords, Install, configure, and support local area network (LAN).
Read and research new technologies and have discussions with team and manager.
Contribute in Implementing and improving technology procedures and standard. Portland, OR 97224 (M) 503-***-**** Email: firstname.lastname@example.org Skills
Skilled with analytical software.
Knowledgeable in Mac systems.
Microsoft Certified Professional (MCP).
Design process tool methodology.
PowerShell, CMD & Python
Calibration equipment validation.
Audio and video systems.
Motivated team player.
Advanced graphic design.
Tools & Apps
Windows ADK (Assessment and Deployment Kit )
Windows Driver Test Framework (WDTF)
Engineering change order (ECO)
KSC Flash GUI
LAUTERBACH DEVELOPMENT TOOLS
Allegro PCB Designer
Intel cycling tool
KPIs Fishtank BrowserMark
SHOT TO SHOT
SysMark Graphic Workload/ 3D Mark
IBM Rational ClearQuest
Dashboard - Intel Enterprise Wiki
Bachelor of Science: Computer Information System Alrafidain University – Baghdad, Iraq Graduated: 2009