Nurse Practitioner Social Media
Resume:
SOTHEAVY R. KEN
***********@*****.***
CAREER OBJECTIVE: Native Cambodian/Khmer speaker born and raised in Cambodia. Expert knowledge of local language, customs, culture, history, and traditions. Khmer (Cambodian) language instructor with more than 6 years’ experience in professional adult foreign training.
WORK EXPERIENCE
MVM Inc October 2019 - October 2019
Khmer Linguist
Proficiently translated both technical and non-technical documents and interpreted for high commanders
Work to a professional code of ethics with confidentiality and neutrality
Translate verbal and written summaries of day-to-day communications across all levels of the Khmer; including complex and/or highly idiomatic speech, slang, and colloquial expressions
Review audio/video material and write/transcribe information with a superb degree of accuracy and expression
Accurately translate a wide variety of complex material from Khmer into Standard English
Foreign Service Institute, Virginia August 2014 - March 2019
Khmer Language and Culture Instructor
Serve as Khmer instructor to U.S. Ambassador and diplomatic students with an emphasis in speaking, listening, reading, and writing communicative skills to plan for their departure and stationing at the US Embassy in Phnom Penh, Cambodia.
Work well with a variety of personalities in a very competitive environment, earning me consistent positive feedback from students and the appreciation of colleagues and the administration. See below Leadership & Honors.
Renders correct concepts and meanings between the Khmer and English languages following complexity, clarity, tone, and style from one language into another, upholding the correct rules for grammar and syntax in both languages.
Accommodate students’ requirement for online training.
Teaching diplomat student by using modern technology using smart board and target language apps.
Modified training programs and created interactive, multimedia presentations.
Hand selected for Social Media Training Interview with U.S. Embassy Speaker representing Khmer section which remains permanent Foreign Service Institute records.
Demonstrate of using language apps such as Google translate, What’s up, and online dictionary.
Teach Khmer grammars, words, sentences, and pronunciations to improve their language skill.
Advance Health, Virginia January 2014 – June 2014 Khmer Interpreter Scheduling Specialist
Extreme attention to detail, performance measured on accuracy of information.
Able to perform in a high-pressure environment and have the ability to organize multiple tasks and prioritize responsibilities.
Excellent computer, phone and customer service skills.
Created training materials and trained staff in the proper use of software.
Have the ability to multi task through a variety of PC systems.
Excellent interpersonal and communication skills.
Act as a liaison between Nurse Practitioner and Medicare patients with limited English proficiency and that all of the health information is entered in the system correctly, by the Nurse Practitioner, for accurate medical reporting and coding purposes.
Facilitate effective communication between two parties that do not speak a similar language by converting one spoken language to another
Strong customer service orientation and ability to interact well with diverse end-users and technical staff are required
INOVA Alexandria Hospital (Infusion Center), Virginia October 2013 – March 2014
Volunteering
Various administrative function as requested such as working with lab to get results, sending/faxing documentations, schedule/confirm appointments, answering phones and assisting the nurse practitioner.
Babies R Us, Virginia March 2009 – January 2010
Customer Service Representative
Resolved Customer problems and complaints by clarifying the issue, explaining the best solution.
Cross trained over 50 staff members in 2 years
Achieved customer satisfaction rating of 95% within 6 months, exceeding corporate target.
Described product to customer and accurately explained details and care of merchandise.
Provided accurate and appropriate information in response to customer inquiries.
TECHNICAL/COMPUTER SKILLS
Proficiency in MS Office (Word, Excel, PowerPoint, and Access)
Proficiency in using Khmer Unicode (Cambodian software for e-mail and MS Office)
Strong experience and knowledge of Smart board technology
Proficiency in operating and administrating computer system
Proficiency in recording and editing sound and in videotaping
Proficiency in performing troubleshoot problems
LANGUAGE:
Khmer ILR 5/5 Estimated
English ILR 3/3 Estimated
LEADERSHIP & HONORS:
Foreign Service Institute (FSI) Director level recognition for successfully getting an audience with the Cambodian Ambassador to the US with State Department personnel at the Cambodian Embassy in Washington, DC.
Letter of Appreciation from employer, Washington Learning Center, for exemplary performance as a contract instructor to Foreign Service Institute Khmer Language Program.
Hand selected for Social Media Training Interview with U.S. Embassy Speaker representing Khmer section which remains permanent Foreign Service Institute records.
EDUCATION
Northern Virginia Community College (NOVA) August, 2018
Associate Degree - Business Administration
Northern Virginia Community College, Virginia May 2019 (Anticipated)
Network+ certification
George Mason University, Virginia March 2019 (Anticipated)
CompTIA A+ certification
Citizenship Status: US Citizen
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