Consolidated Nuclear Security, LLC (Y-12); Oak Ridge, TN
Plant / Building Services Supervisor - March, 2012 – October, 2019
Supervise building service employees to provide janitorial and laundry services to 95 occupied buildings; including conducting safety training, pre / post job briefings, monitoring work performance, coaching for improved performance, and time entry.
Evaluate, recommend, and procure department supplies to provide exemplary customer service site wide.
Member of the site's Severe Weather Response team, including site storm preparation, snow / ice removal, and seasonal readiness planning.
Team-member in implementation of a site sanitation program yielding a 50% increase
in Sustainable cleaning supplies used at the site.
Implemented a training program for new employees with best practice foundations shared through the ISSA-Worldwide cleaning Industry.
Development of standardized internal audits to track performance and customer satisfaction.
Led 5S initiative to establish and standardize remote supply storage areas that contributed to a 11% reduction in department supply cost, and a 15% reduction in lost time.
Key Skills; Customer-Centric, Procedure Adherence, Material Management, Hazard Analysis, Cost Reduction
Material Clerk - October, 2010 – March, 2012
Order, receive, and distribute supplies and equipment to service the Y-12 complex.
Perform inventory, cycle counts, track deliveries, and maintain central warehouse.
Operation of various equipment including forklifts, mobile conveyors, wrappers, and material handling equipment.
Perform deliveries of in accordance with site and DOT requirements while maintaining CDL requirements.
Key Skills; Customer service, DOT compliance, Delivery planning, Equipment operation, Hazmat
Laborer – April 2009 – October, 2010
Operation of various equipment to maintain the Landscaping of the Y-12 site including mowers, trimmers, and tractors.
Snow response duties to support the site during inclement weather including treating pavement, sidewalks, and roadways with brines / salts.
Support the site space planning objectives with furniture and equipment moves for site occupants.
Key Skills; Landscaping, Facility, Roads and Grounds
Mountain View Youth Development Center, Dandridge, TN
Children Services Officer - October, 2006 – August, 2008
Provide assessment, reporting, and advisement to adolescents and families.
Assist to develop and maintain client program and records documentation according to contract and standards
Provide education, appropriate modeling techniques and several other supportive services as outlined in service plan
Assist Case Manager, Social Worker or Counselor in family assessment and in providing case management services
Arrange for transportation of clients to counseling, medical appointments, shopping, etc.
Co-facilitate or facilitate educational classes such as behavior management, independent living skills, parenting skills, household management, anger management and pregnancy/pre-natal care etc.
Key Skills; Behavioral management, counseling, planning, At risk recognition
Austin East High School, Knoxville, TN; Diploma1980
Big Ben Community College, Moses Lake WA; Certification 1986
1980-1988: Army Combat Medic, Ft. Hood Texas
Forklift, CDL B
Certified On the job instructor
Accredited Asbestos Abatement worker
Hazwoper / Hazmat
CMMI certified Janitorial Supervisor; 2019
Yolanda Wilson: Maintenance Supervisor CNS Y-12 ; Oak Ridge, TN 865-***-****
Tony Steele: Operations Support CNS Y-12 ; Oak Ridge, TN 865-***-****