Miao-Hsun (Abigail) Chang

517-***-**** adar1w@r.postjobfree.com https://www.linkedin.com/in/miaohsun EDUCATION

University of Illinois at Urbana-Champaign (UIUC) Champaign, IL Master of Science in Technology Management, Gies College of Business Aug 2018 - Aug 2019 Supply Chain Management Concentration GPA: 3.91/4.00 National Chengchi University (NCCU) Taipei, Taiwan Bachelor of Business Administration Sep 2013 - June 2017 GPA: 3.51/4.00

PROFESSIONAL EXPERIENCE

DHL Global Forwarding (Singapore) Pte. Ltd. Taiwan Branch Taipei, Taiwan Intern (Department of Ocean Freight) Feb - July 2018

• Scheduled and managed deliveries using internal and external haulage partners, ensuring deliveries are planned efficiently

• Prepared appropriate ocean shipping documentation, letters of instruction, bill of ladings, delivery orders, commercial invoices, packing lists, certificates of origin, etc. as well as tracking of shipments

• Communicated effectively with shippers and carriers, maintaining good customer relationship

• Detected errors made by current users in its ERP system, Cargo Wise One, and analyzed the data, saving the billing team 90 minutes every day

UMade Ltd. Taipei, Taiwan

Supply Chain Intern July 2016 - Jan 2017

• Supervised the warehouse for the daily dispatch of 200+ commodities, including quality control and packaging

• Selected and purchased category inventory, ensuring that the items were of the highest quality and that adequate stock levels were maintained

• Addressed customer service in a timely and accurate fashion via the company’s backstage system (Shopify) PROJECT

Decoded Foods Champaign, IL

Consultant, Technology Practicum (UIUC) June - Aug 2019

• Analyzed the root causes of the problem and the needs of the clients to provide the business requirement report

• Conducted detailed market research on e-fulfillment systems and website platforms

• Proposed recommendations and financial model to assist the client in selecting the most optimal technology LEADERSHIP EXPERIENCE

Graduate Department of Taiwanese Student Association at UIUC Champaign, IL Co-founder Oct 2018 - Aug 2019

• Brainstormed and incorporated conceptual ideas into robust action steps to meet hundreds of graduates’ demand

• Built up mutually meaningful networking events for over 100 alumni and graduate students 1st Music Festival of NCCU Taipei, Taiwan

Engineering Supervisor Feb - June 2016

• Collaborated with a large staff team over 100 people to create a major festival that served more than 3000 guests

• Aligned 30 engineering professionals to discuss video technicalities, light installations, and stage designs with construction companies

EXTRACURRICULAR EXPERIENCE

Council on International Educational Exchange (CIEE) at NCCU Taipei, Taiwan Cultural ambassador Feb - June 2017

• Introduced and promoted Taiwanese culture to over 200 international students through diversified cultural workshops

• One-on-one tutored over 30 US exchange students for Mandarin and Taiwanese ADDITIONAL

• Languages: Mandarin (native); English (fluent)

• Applications: Microsoft Project, Microsoft Office, R, Adobe Illustrator