Customer Service Data Entry
Resume:
Pam Groce
********@*****.***
Career Overview:
Solid team player with great positive attitude seeking to utilize my education and experience to support the operations of a stable organization. Dedicated employee with motivation to maintain customer satisfaction and contribute to company success
Office Skills:
Telephone & Front Desk Reception, Customer Service, Filing, Database & Records Management, Reports & Spreadsheets, Complaint Handling, Patient Registration, Insurance Verification, Prior Authorization, Data Entry (75 WPM)
Computer Skills:
Word, Excel, PowerPoint, Dynamics, Access, Visio, Outlook, Windows Vista/XP, Epic
Work Experience:
Director of Communications Midland Plastic 12/11-Present
Billing and invoicing for all branches (Accounts payable and receivable)
Establishing relationships with vendor and customers
Answering a multi- phone line Switchboard
Coordinate /Schedule annual health screenings for employees
Monitor employee’s attendance line
Distributing all incoming and outgoing mail
Scheduling meetings for executives
Volunteer Bennett Direct Downtown Milwaukee 07/16-06/17
Outbound calls for Fundraising development
Accepted all payments
Medical Records Clerk PDI Pediatric Diagnostic Imaging 05/10-12/11
Scheduled Patients for MRI, CT, Ultrasounds, XR
Handle multi line phone system
Input medical records.
Verified and authorized patient's insurance
Audited nurses notes
Patient Scheduler-Pediatrics MLK Heritage Clinic 06/09-05/10
Patient Scheduler-Family Westside Healthcare-Hillside Clinic 05/07-06/09
Patient Scheduler-Internal Froedtert Memorial Lutheran Hospital 10/06-05/07
Billing and invoicing for all branches (Accounts payable and receivable)
Establishing relationships with vendors and customers
Answering a multi- phone line
Health screenings for employees
Monitor employee’s attendance line
Distributing all incoming and outgoing mail
Scheduling meetings for executive
Education:
Washington High School 1981
Milwaukee Greater Enterprises 1999
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