Pam Groce

414-***-****

adar00@r.postjobfree.com

Career Overview:

Solid team player with great positive attitude seeking to utilize my education and experience to support the operations of a stable organization. Dedicated employee with motivation to maintain customer satisfaction and contribute to company success

Office Skills:

Telephone & Front Desk Reception, Customer Service, Filing, Database & Records Management, Reports & Spreadsheets, Complaint Handling, Patient Registration, Insurance Verification, Prior Authorization, Data Entry (75 WPM)

Computer Skills:

Word, Excel, PowerPoint, Dynamics, Access, Visio, Outlook, Windows Vista/XP, Epic

Work Experience:

Director of Communications Midland Plastic 12/11-Present

Billing and invoicing for all branches (Accounts payable and receivable)

Establishing relationships with vendor and customers

Answering a multi- phone line Switchboard

Coordinate /Schedule annual health screenings for employees

Monitor employee’s attendance line

Distributing all incoming and outgoing mail

Scheduling meetings for executives

Volunteer Bennett Direct Downtown Milwaukee 07/16-06/17

Outbound calls for Fundraising development

Accepted all payments

Medical Records Clerk PDI Pediatric Diagnostic Imaging 05/10-12/11

Scheduled Patients for MRI, CT, Ultrasounds, XR

Handle multi line phone system

Input medical records.

Verified and authorized patient's insurance

Audited nurses notes

Patient Scheduler-Pediatrics MLK Heritage Clinic 06/09-05/10

Patient Scheduler-Family Westside Healthcare-Hillside Clinic 05/07-06/09

Patient Scheduler-Internal Froedtert Memorial Lutheran Hospital 10/06-05/07

Billing and invoicing for all branches (Accounts payable and receivable)

Establishing relationships with vendors and customers

Answering a multi- phone line

Health screenings for employees

Monitor employee’s attendance line

Distributing all incoming and outgoing mail

Scheduling meetings for executive

Education:

Washington High School 1981

Milwaukee Greater Enterprises 1999