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Customer Service Engineer

Location:
Pune, Maharashtra, India
Posted:
November 03, 2019

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Resume:

Pradeep Kumar Neelakantam

Hyderabad, Telangana **2032 * 916******* * adaqxd@r.postjobfree.com

CAREER OBJECTIVE

Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company

CORE COMPETENCIES

• Customer Technical Service

• CATIA V5, V6

• 3DExperience (ENOVIA V6)

• Project Management, Change Management

• NPD

PROFESSIONAL EXPERIENCE

TATA TECHNOLOGIES LIMITED, Pune

Associate Support Engineer, March 2019 – present

• CATIA V5 Administration DSLS configuration & Application support.

• CATIA V5 Media software Installations.

• CATIA V6 Basic Installations & Administration Support.

• Technical support for Enovia V6, 3DExperience Administration and Basic Application.

• Engineering central, Design central, Enterprise Change management, Program management.

• Dassault Systemes design software License Management (License renewals for clients/customers)

• Working on Customer Service request with Dassault Systemes.

• Working on Customer Relationship Management (CRM) for Project Opportunities. TATA TECHNOLOGIES LIMITED, Pune

Graduate Apprentice Trainee, Feb 2018 – March 2019

• APQP (Advanced Process Quality Planning).

• Basic Understanding of Windchill Architecture for project proposals.

• Business Development (Project Proposals).

• CATIA V5 Administration DSLS configuration & Application

• Hands on experience of Part, Assembly, Drafting and Surface workbenches.

• CATIA V5 Media software Installations.

• Making of financial Dashboards by using Power Bi tool APPLICATIONS: CAD, CATIA, 3DExperience, Windchill, CRM Tools, Ticketing Management system, DS Software Licensing Management EDUCATION

MLR INSTITUTE OF TECHNOLOGY, JNTU, HYDERABAD

B.Tech, Mechanical Engineering . May 2017 . Percentage % - 68.9 BOARD OF INTERMEDIATE, TELANGANA

MPC- March 2013. Percentage % - 86.4

BOARD OF SECONDARY EDUCATION, TELANGANA

SSC- April 2011. Percentage % - 91.2

ADDITIONAL SKILLS

• Basic PLM (Product lifecycle management) concepts in Enovia and Windchill

• Proficient in Microsoft Office and Adobe Illustrator

• Power point, Excel

• Power Bi Tool

• Good communication skills

• Ability to work under pressure determination under minimal guidance ACHIEVEMENTS:

• Student of ISB’s“Technology Entrepreneurship Program” batch of 2015 - 2017.

• Won I prize for the event “CNC MACHINE PROGRAMMING- LATHE TURNING” in the “Divisional level” of SAE Student Convention 2015 and also participated in the “Regional Level (Finals)” held at VIT, Vellore.

• Participated in International Conference on Sports Engineering (ICSE) 2017 conducted by BITS Pilani.

• Participated in the event IGNUS 16 conducted by IIT Jodhpur.

• Certificate of Achievement given by Tata Technologies for successfully completion of CATIA V5 Basics and User interface

• Certificate of Achievement given by Tata Technologies for successfully completion of Course Additive manufacturing

INTERNSHIP/ TRAINING:

• Trained in basic concepts of PLM (Product lifecycle management) in both Enovia and Windchill by Tata Technologies

• Internship at Bharat Heavy Electricals Limited (BHEL), Hyderabad.

• Title: STUDY AND ASSEMBLY OF STEAM TURBINE ROTOR.

• Internship at Veer Surendra Sai University of Technology, Odisha in department of Production and mechanical engineering under the guidance of Prof.E.Saibaba Reddy PERSONAL DETAILS:

Father’s Name : N Praveen Kumar

Permanent Address : Plot no 57, Shiridi Sai Colony, Beeramguda, Medak- 502032 Date of Birth : 23

rd

July 1996

Language Known : English, Telugu & Hindi

Marital Status & Nationality : Single & Hindu

Interest & Hobbies : Chess, Cricket, Sketch and Cooking DECLARATION:

I do hereby declare that the above information is true to the best of my knowledge. Signature

(N Pradeep Kumar)



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