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Manager Project/Scrum master

Dallas, Texas, United States
November 02, 2019

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Taiwo Gardner

**** ********** **** *** ** Dallas Texas, USA



Certifed Scrumm Master (CSM) and SAFE Scrumm Master with profeessional experience in corporate ofce setng spanning over 5years in sumccessfeumlly managing the iteratve delivery ofe sofware produmcts ferom initaton to implementaton by collaboratng with development teams, Produmct Owners and stakeholders to deliver on tme. Expert at coaching and driving the adopton and enfeorcement ofe scrumm rumles while keeping the teams feree ofe impediments to maintain the team feocumsed on delivering sumccessfeumlly in a rapidly evolving and dynamic environment. Servant leader who gumides and coaches scrumm teams throumgh story development, iteratons, retrospectves, produmct backlog management, and decision making. Professionail Skiilils

Agile methodologies Scrumm Framework Bumsiness Analysis Excellent commumnicaton Process improvement

Confict Resolumton SharePoint Project Execumton Resoumrce Management Requmirements Analysis Managing Virtumal Teams Bumilding Cumstomer Relatons Leading Cross Fumnctonal Teams Sumperior Organizaton Good interpersonal Skills Team Motvaton Relentless Pumrsumit ofe Vision/Good Team Player/Excellent Time Management.

Educaton & Professionail Certfcatons

• Certifed SAFE Scrumm Master

• Certifed Scrumm Master



• Master ofe Bumsiness Administraton (MBA IN HR) - Ladoke Akintola University ofe Technology

• Bachelors in Chemical & Polymer Engineering - Lagos State University Work Experience

Amazon October 2014 – Tiilil Date Jr. Scrum Master Amazon is an American mumltnatonal retail services corporaton and is one ofe the largest online markets services groumps in the world. The umse ofe Scrumm in Amazon established stable teams, makes agile and scrumm infeormaton widely and easily available, all ofe the enterprise scrumm can be accomplished by simply responding to impediments as raised by the teams and providing management sumpport feor solumton. Amazon. is one ofe the naton’s premier online markets retailers. Collaborated, feacilitated, lead and coached 2 Scrumm teams responsible feor developing a portal-based web produmct feor premier media, event, infeormaton and strategic marketng services feor the retail company


• Schedumling and feacilitatng Sprint planning, daily stand-umps, reviews, retrospectves, sprint/release planning, demos and other Scrumm-related meetngs as requmired

• Working closely with the Applicaton Development Manager in sprint/release planning, produmct enhancement coordinaton and resoumrce planning

• Sumpportng and edumcatng the Produmct Owner and their role in the sofware development lifeecycle

• Produmcing and maintaining artfeacts to help commumnicate team sumccesses, deliverables, and tmelines

• Providing all sumpport to the team umsing a servant leadership style whenever possible, and leading by example. Escalate and resolve impediments to the teams' progress

• Provide team gumidance ferom agile experience/learning and day-to-day sumpport to the scrumm teams

• Tracking and commumnicatng team velocity, establishing and umpdatng Release & Sprint bumrn-down/bumrn-ump

• Updatng agile tracking systems to show the statums ofe umser stories and to provide transparency on produmct and sprint backlogs

• Facilitatng discumssion, decision making, and confict resolumton Letshego Bank Apriil 2011 – September 2014 Assistant Project Manager Letshego Bank is a banking and ifnancial services holding company. The goal ofe this project is to enhance their web applicaton to sumpport online loan originaton processing feor small bumsinesses and redumce loan processing tme.


• Managed assigned aspects ofe varioums project lifeecycle

• Developed artfeacts inclumding charter, integrated plan, resoumrce plan and other related project management artfeacts

• Perfeormed varioums project administraton tasks, inclumding coordinatng meetngs, taking meetng minumtes, feorwarding commumnicaton releases and perfeorming maintenance ofe project tracking logs

• Provided regumlar project umpdates and managed project schedumles, documments and prepared presentatons to the top management aboumt the project health

First Bank of Nigeria November 2007 – March 2011 Jnr Project Manager

• First Bank ofe Nigeria, sometmes refeerred to as FirstBank, is a Nigerian mumltnatonal bank and ifnancial services company headqumartered in Lagos, Nigeria. It is the biggest bank in Nigeria by total deposits and gross earnings. It operates a network ofe over 750 bumsiness locatons across Aferica, the United Kingdom and representatve ofces in Abum Dhabi, Beijing and Johannesbumrg set ump to captumre trade-related bumsiness between geographies. The bank specialises in retail banking and has the largest retail client base in Nigeria. Worked on a cross-feumnctonal highly visible project feor sales and campaigns with a team ofe 10 personal bankers Responsibiilites:

• Managed a cross-feumnctonal highly visible project feor sales and campaigns with a team ofe 10 personal bankers

• Overhaumled sales process, systems and training to achieve campaign goals, hitng targets ofe 15% revenume increase annumally

• Developed strategies and bumsiness feor the ifrm by bumilding corporate relatonships with cumstomers and the indumstry/market leaders

• Identifed "botlenecks" and implemented new and improved processes and policies

• Coached, trained and sumpported 3 branches by mentored 15 bankers in bumsiness lending which resumlted in increased client acqumisiton and retenton ferom 50% to 75%

• Reviewed constantly the cumstomer feeedback and then sumggested ways to improve the processes and cumstomer service levels which increased the satsfeacton rate ferom 82% to 90%

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