Engineer Technical Support

CURRICULUM VITAE

VENGA MUNI. P*LU

Email:********@*****.*** Mobile: 67614126

CAREER OBJECIVE

Seeking a position as a System Admin and Desktop& NetworkSupportEngineer in a challenging environment that provides me an opportunity to improve my skills and contribute my Ideas to an organization.

Having 6Years of experience in IT environment

4Years of experience as a

COMPUTER HARDWARE &NETWORKING TECHNICAL SUPPORT ENGINEER

EDUCATIONAL QUALIFICATION

Bachelor of Degree (B.com) Computer Application

TECHNICAL QUALIFICATION

Microsoft certified systems engineer in windows 2003 (ID 3605911)

Diploma in Computer Hardware & Electronic

Present working in JAWAD ALSAFFAR STORE SHUWAIKH, KUWAIT - 2019 till date www.jawad-alsaffar.com

Computer Hardware & Networking Technician:

Job responsibilities

Installed and configured DNS, DHCP client/Server

Assembling & dissembling of computers.

Installing, maintaining & troubleshooting different operating system.

Installing, maintaining different hardware devices.

installing, maintaining, & troubleshooting of LAN using switch & router.

configuring dial up & broadband connection.

troubleshooting various network & hardware problems.

C C Camera installation & configure DVR & NVR

Managing & troubleshooting local Printer & network printer.

V.M.Technologies as a Customer Technical Support EngineerJune2014to Feb 2019

DNS & Active directory services outlookconfigured mail pop &nntp smtp

Excellent troubleshooting skills in complex software and hardware problems

Installed Hard Disk, CD Drives, Sound Blaster Cards CPU, Memory, Power Supply

Unit, Networking Card, Video Graphics Card, Hard Disk Controller Card On PC

Troubleshooting of personal computers on line support to customsconnecting their computer problems.

Configuring and troubleshooting desktops, laptops and servers.

Computer assembling and maintenance.

Troubleshooting hardware and software problems.

Installing and configuring the peripherals components and drives.

Installing software and application to user standards.

NETWORKING SKILLS

Documentation of all the work done Excel and M.S word.

installing configuring administrating software application.

Virus protection and eradication.

Backup management, Reporting and Recovery.

Managing and maintaining the server, pc’s, Routers and Switches.

configuring, managing and maintaining networking equipment's.

Network processing, Centralized and distributive network connection.

installing configuration and administering network technologies.

Installed and configured workstations for IP/IPX based LAN..

All branded Pcs&Laptops, printers’Networking & Hardware & software configuration services

WORK EXPERIENCE

Present working in JAWAD AL SAFFAR STORES IT SUPPORT (SHUWAIKH KUWAIT)

Worked for V.M.Technologies as a IT TECHNICAL SUPPORT June 2014 to 2019 in INDIA

Worked for NOTEBOOK COMPUTERS PVT LTDas a Desktop Engineer

Worked for KRISH TECHNOLOGIES as a HARDWARE ENGINEER

CCTV TECHNICAL SUPPORT (CAMERAS NETWORK INSTALATION)

Cable installation, CCTV cameras installation, DVR configuration, access and support customers, and troubleshooting devices such as television monitors

Commercial IP CCTV security system installation, setup, and services.

Cat5, 5e, 6 structured cable system installation, termination, and testing.

ERP SAP R/3 – Basis Skills Entry level good Knowledge

Installation of SAP R/3 4.7EE /ECC 5.0 /6.0/EHCP –S-M ERP JAVA ADMIN system on windows 2000/03 -08 SERVER Environment

User admin

Creating new users Assigning Authorizations, Roles and Profiles to user

Locking and Deletion of Users, central User Administration.

Transport Management

Client maintenance

Performing Local client copy and remote client copy

Client Export and Import

CCMS (Computing Center Management System)

Performance monitoring Buffer monitoring Alert monitoring Workload analysis monitors OS monitor

Printer/spool admin

Printer setup, check spool consistency through SPAD

Solving spool problems Deletion of old spool logs

Checking Temse consistency through SP12

Database Admin

Database monitoring & admin

Table space Administration

Adding a data file and resizing a data file

Servers

Installation, maintenance & upgrade of SAP Servers (production, development & Quality assurance servers)

Troubleshooting R/3 related problems

Analysis dumps, Monitor background jobs

Windows 2003 &08-system admin.

Analysis system logs to troubleshoot OS problems

Personal profile

Full name : POLU VENGA MUNI

Father Name : P.Venganna (Late)

Date of birth : 1 JUNE 1980

Marital status : Married

Nationality : Indian

H.NO : BLOCK 8 STREET NO 57

PLAT NUMBER 42,

KHAITAN - KUWAIT

WhatsApp number:67614126

PASSPORT NUMBER : K6413756

Civil ID- 276*********, VISA NUMBER - 18 Transferable

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