An experienced Scrum master and a lean agile change agent with 4 years of experience in leading teams and organizations in implementing projects using different agile frameworks to meet robust market changes. Responsible for directing teams, ensuring that organization goals are attained, implementing, and monitoring software development processes. Skill in providing Servant-Leadership style in fast pace, deadline driven environments with outstanding oral and written presentation and communication skills. Particularly interested in delivering the highest quality software products on time using Agile software development techniques in Scrum, Kanban and xp.
Application lifecycle Management tools
Quality Center (ALM/EIM), JIRA, Confluence, Kanban, Excel, PowerPoint, Microsoft word
Scrum Master – PNC Bank
(January 2018- Present)
Conducted Grooming meetings, Scrum Daily standup, Product backlog, Sprint Planning, Sprint Review & Sprint Retrospective meetings.
Escalated impediments and risks to the RTE that cannot be resolved at the team level
Determined the team capacity velocity from historical data. Created Work Break down structure user stories and corresponding activities tasks.
Improved team velocity by incorporating capacity planning into sprint planning sessions.
Monitored the project progress and radiated the information to stake holders. Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) on daily basis.
Helped the Product Owner in their efforts to manage the backlog and guide the team while facilitating a healthy team dynamic with respect to priorities and scope
Proactively and effectively communicate in various verbal and written formats with internal and external stakeholders on project scope, budget, and schedule status of implementations
Used Jira as a tool to assist scrum team efficiency
Created and facilitates trust between development teams, product owners, and other stakeholders
Coached Scrum principles and practices and ensured they were followed
Strong communication skills, written and verbal, with the ability to easily interact across all levels of the organization
Managed internal and external communication by making sure the three pillars of Scrum are applied all through the entire project so that a Trust relationship can be established.
Collaborated effectively with management and appropriate project stakeholders on issues and conflicts that impact time, cost, scope, quality and risk of assigned complex projects/programs
Understanding the incremental delivery, backlog tracking and the value metrics (burn down chart metrics, average velocity and the tasked definition)
Scrum Master – Caresource
(January 2015-November 2017)
Manage work streams leveraging Agile processes, and partner with clients, Product Owners, and project teams to ensure on-time, and on-budget, quality delivery
Oversee, create and maintain the development schedule
Report status of team assignments and progress
Utilize JIRA to capture tasks and report progress
Manage JIRA database to ensure correct non-redundant data and reporting functionality
Host and facilitate regular meetings such as: scrum, sprint demo, retrospective and design meetings
Work alongside Product Owners to refine the product backlog and forecast sprint iterations
Coach individuals in Agile processes and tools
Assign development tasks, version allocations, and priorities
Track progress through backlog tracking, burn down metrics, velocity, etc.
Drive continual improvement and innovation in the platform and application development process
Provide technical interpretation, assignment, and prioritization of all issues
Business Analyst – Second family Inc
(July 2013- September 2015)
Worked closely with customers, colleagues and clients through workshops to facilitate and investigate the business model, functions, processes, information flows and structures using appropriate methodologies.
Responsible for the validation of the solutions delivered to ensure they meet the system specifications and agreed process changes
Sought out effective business solutions through improvements in information systems, data management, decision support systems, organizational procedures and equipment.
Responsible for undertaking and documenting business requirements for new application developments or enhancements of existing systems.
Coppin State University, Baltimore
Certification: Certified Scrum Master (CSM) By Scrum Alliance