Current Location: Doha, Qatar
Head - Infrastructure / Sr. System Administrator/ SYSTEAM ADMINISTRATOR
Executive Summary: A Computer Engineer turned into a dynamic IT Professional, brings forth rich skills and insightful experience acquired in last 10+ years in IT, involved end-to-end Management of IT Infrastructure, ensuring Secure & High Availability of Information Services, along with experience in System Administration and Technical Support
Objective: Now seeking new leadership challenges and looking to utilize acquired skills and experience to drive initiatives for growth for both the Organization & Professional one
IT Infrastructure Management
Administrate System/System Services
SQL Server Administration
Team and People Management
Microsoft Certified System Engineer (MCSE)
Microsoft Certified System Administrator (MCSA)
ITIL (Foundation) certified in ITSM
Cisco Certified Network Associate (CCNA) Training
ISO Quality & Audit training
IT Infrastructure: Printer, Scanner, Hard Drive, Laptop, PC, System, Network (Cisco/Aruba), Storage, Tape Library, Telephony (Avaya), File Server, TAS, Helpdesk
Operating System: Windows
System Services: MS AD, DNS, DHCP, RIS, Exchange server, SCCM, SCOM
Language: Java, C++, C#, SQL
Database: MS SQL Server, MS Access
Security: Firewalls (Juniper, Palo Alto, Cyberom), Anti-Virus (Symantec/Kaspersky)
Tool: HTML, JSP, ASP.NET, TMG, AutoCAD, Primavera
Utilities: Office 365, Adobe Reader
Successfully Migrated Emails from Exchange Server to Office 365
Integrated other BU in QIG Network
Implemented New Infrastructure for New QIG Location
Upgraded old Servers to New servers in QIG subsidiary
Managed to implement new ICT Infrastructure, as team player in the project - (Aljaber Engineering, Qatar)
IT Infrastructure Head with Qatari Investors Group, Doha, Qatar. Leading the IT Infrastructure team for management of entire infrastructures, including LAN/WAN, Servers, Internet, Intranet, Security, and Desktop refresh plans/functions, enabling efficient, stable, reliable and secure business operations, by the Group, adhering to the departmental budget and complying with international standards.
A proactive IT System Administrator, with successful track record of E2E management of IT Infrastructure, including hardware/software/network design, architecture, capacity planning, operational management, systems/application support and troubleshooting, aligning technologies with business requirements/objectives
A result-oriented Team Leader, deft at tasking, delegation, monitoring, feedback, skill upgrade, competence management, career planning, time management, motivation & mentoring skills.
An energetic Team Player, being client-facing, disciplined & self-motivated as well as having innovative, communication, interpersonal, negotiation, analytical and problem solving skills
Qatari Investors Group, Doha, Qatar
System Administrator (Jun 2012 till June 2019)
Administrating and managing SCCM, SCOM, Domain Controller, TAS, SQL, File Servers, Managing and Administrating Exchange Server
Administrating and managing Data Center devices, co-ordinating for data Center maintenance, restricting unauthorized work, entries
TAS system administration, Team mate system administration, providing support, end user training
Providing technical support to all users, troubleshoot all the user’s issues, managing all the network printers, scanners, prepare new desktops and laptops for all users, configure blackberry devices
Managing IT store and requesting based on the stock non availability e.g. Desktops, laptops, cartridges etc.
Providing oversight to the complete Infrastructures, involving Computing Hardware (Servers/Storages), Network (LAN/WAN), Internet, Intranet, System Security, etc., including refresh plan and functions.
Supporting design, architecture and capacity planning of the systems as well as the operation management, Application support and problem solving.
Guiding the team & enforcing IT standards, procedures and best techniques for high availability of the Infrastructure, ensuring continuity of information services to the group.
Making budget recommendations for planning the annual IT budget, while enforcing the operational/procurement costs in control and in compliance with set budget.
Collaborating with solutions providers, vendors and business partners, including evaluation of their proposals, selection of the appropriate one and maintaining relationship.
Aljaber Engineering WLL, Doha, Qatar
Technical Support Engineer (Sep 2008 to Apr 2012)
Initiated the international engagement, reporting to the IT Manager, as individual contributor and as team player (for projects) to support end-users, through telephone calls/Email and resolve their daily issues.
Provided support around 200 users through Active Directory, while tracked internet resources, used by the end-users, through TMG
Analyzed the issues on Cisco Routers & resolved the same, at the same time configured various Firewalls (Juniper, Palo Alto, Cyberom etc.), used at different sites.
Monitored the working of LAN/WAN & WIFI Network as well as created VLANS for all segments of the Organization, to assign user to their respective VLAN, using Juniper Switches.
Installed Windows, Software, Printers, Scanners, etc. and managed the users through AD to assign the policies, based on their needs.
Engaged, further, in multiple other tasks like support of the servers, configuration & management of Network Printers, coordination with Site IT Staff, etc.
Received requisitions, updated all the record of Requisitions/LPO/Licenses etc., along with negotiated with supplier to procure requisitioned item.
Collaborated with different service centers, to identify & resolve issues on hardware like Printer, Scanner, Hard Drive, Laptop, PC etc.
Organization, Designation & Duration
I Networks Co., Islamabad, Pakistan
IT Engineer (Jan 2008 to Jun 2008)
B.S. (Computer Sciences HONS.), from Punjab University, Lahore, Pakistan (2007)
Date of birth: 03-04-1984
Languages known: English, Urdu, Hindi
Location preference: Qatar
Passport details: EP5146083 (valid till 2021)
Visa status: Transferable
(Qatari Investors Group, Qatar)