Office Information Security
Resume:
Curriculum Vitae
Prabha B
Q. ** Prem Nagar Colony,
South Boag Road,
T.Nagar,
Chennai – 600 017.
Ph: 044-****-****
Mobile: 988**-*****
Email: *********@*****.***
Objective:
To be a professional in ITES Industry where I can utilize my leadership and technical skills to contribute to the overall success of a company in a challenging position where career growth and compensation are based on personal performance.
Eight years experience in processing of HCFA, EOB, UB92 & ADA Claims Experienced in Converting the Claims in to EDI format Excellent in Creating ANSI 837 4010A1 and 835 Output
Skills:
Nine years experience in BPO/ITES industry
Self Starter and highly result oriented
Passionate towards the work
I am involved in unrelenting hard work and never ending commitment
Good people management skills
Excellent interpersonal skills
Excellent communication skills
Excellent in handling MS Access, SQL Databases and MS Word documents
Work Experience:
Position: HR & Admin
Period: 2012-2014
Employer: Sryas Software Pvt Ltd
Job Description:
HR ROLES:-
Recruiting the employees as per the selection procedure specified by Management requirement
Coordinate with the management for issuing of offer letter, Appointment/confirmation letter, Promotion letter, Reliving letter and Experience letter
Conducts the induction for new joinees and other formalities such as form filling, issuing Id cards, Bank Account opening etc.
Taking care of monthly addition and deletion list of employees and prepare MIS report for the management.
Maintaining all HR correspondence files.
Maintaining Consultancy Recruitment Agency, Advocates records, Payment records and database.
Maintaining All Statutory Records.
Conducted Birthday Bashes every month.
Conducts Exit Interview and process for Full and final settlement.
ADMINISTRATION ROLES:-
Managing repair, maintenance & replacement of office equipments, appliances, furniture, furnishings, vehicles, building etc.
Purchasing, Implementation and operations of Security and Surveillance
Adept at managing administrative activities involving purchase of equipments, maintenance of procurement, housekeeping, safety, security, employee induction etc.
Planning and preparing monthly reports pertaining to finance required for maintaining office infrastructure and facilities.
Asset Management of all site operations assets across multiple locations.
Event Management, organizing meetings, conferences, making travel arrangements and hotel reservations for guests & foreign delegates.
Liasioning and coordinating with various departments within the corporate office and all branch offices.
Upkeep of office administrative facilities and ensure availability of daily miscellaneous requirements to provide harmonious work culture to employees.
Acting as info-hub for providing administration related information and supervising administrative activities like general admin, verification of stationery stock, petty cash, courier, florist, pest control, housekeeping etc
Specialization in handling back office operations, inter-office correspondence, confidential mails, quotations, Stationary monthly billing & cheques.
Gathered experience in Recruiting financial advisors
Maintained Employee personal file
Updated the employees master process
Position: Project Leader
Period: 2009-2011
Employer: Rapidcare Medical Transcripition Pvt Ltd, Chennai
Job Description:
Chalk out plans and devise strategies to delegate work to staffs get the project done within the scheduled time Delivering value for money for customers Consistency, Quality and time bound deliveries Handling the Client.
Position: Project Leader
Period: 2007-2009
Employer: Tricom Infotech Solutions (P) Ltd, Chennai
Job Description:
Through understanding and analysis of Projects taken up by the concern.
Work in close relation with the Software Personnel and get the software prepared for processing
Chalk out plans and devise strategies to delegate work to staffs get the project done within the scheduled time
Delivering value for money for customers Consistency, Quality and time bound deliveries
Ensure high quality output by implementing project specific edits and validations.
Upload the processed files to the client within the TAT Time
Replying to the feedbacks of the customers
Position: Assistant Manager
Period: 2006-2007
Employer: Southern Offshore Solutions (P) Ltd, Chennai-4
Job Description:
Working with close connection with the client and satisfying the needs and requirements of the customer
Providing 24*7 assistance to the customers
Responding the queries and questions of the customers
Replying to the feedbacks and emails of the customers
Checking the volume for the day and allotting the works to the team appropriately
Maintaining the Client Database Management System
Providing solutions to the queries of the client
Providing training to the team on the new updates and new projects
Maintaining the report on the daily production done by the employees
Maintaining the quality report of the employees
Analyzing the quality report and providing training if necessary
Position: Project Leader
Period: 2002-2005
Employer: Southern Offshore Solutions (P) Ltd, Chennai-4
Job Description:
Through understanding and analysis of Projects taken up by the concern.
Work in close relation with the Software Personnel and get the software prepared for processing
Chalk out plans and devise strategies to delegate work to staffs get the project done within the scheduled time
Delivering value for money for customers
Consistency, Quality and time bound deliveries
Ensure high quality output by implementing project specific edits and validations.
Upload the processed files to the client within the TAT Time.
Replying to the feedbacks of the customers
Position: Quality Controller
Period: 2001-2002
Employer: Southern Offshore Solutions (P) Ltd, Chennai-4
Job Description:
Checking the Quality of Data by the Document Specialist within an accuracy of 99.99%
Creating simple SQL Queries for validating the Data
Providing edit and validations depends upon the specification
Routinely checking data keyed by the Document Specialists
Well versed in working with various Health claim forms of US People, Survey forms of US Automobile Concern, etc.
Learned to work with many projects in a very short time
Major accomplishment:
Promoted as Project Leader in a record time.
Position: Document Specialists
Employer: Southern Offshore Solutions (P) Ltd, Chennai-4
Job Description:
Capturing data from the image as per project specifications
Processing data at amazing speed with high degree of accuracy
Keying the data with an accuracy of 99%
Major accomplishment
Promoted to the post of Quality Control Executive by the management in a very quick period as a mark of appreciation.
Southern Offshore Solutions : Feb 99 to Aug 01
Data Entry Executive
Achieving production target at equal to or above 96% quality levels
Attending the project specific and organizational training programs.
Delegating work to other staffs
Took responsibility of timely finish of projects
Keying the data with an accuracy of 98%
Accomplishment
Fastest and most accurate processor in the Concern and received much accolades from the Management.
Educational Qualifications:
Degree : B.B.A.
University of Madras, Chennai-600 004
Secondary School : Higher Secondary
School : Adarsh Senior Secondary School in Central Board
Computer Proficiency:
OS Known : Windows XP, Linux
Packages Known : Ms-Office.
Technical Qualifications:
Typewriting Knowledge : Lower English
Personal Details:
Father’s Name : Balasubramainan R
Date Of Birth : 24-08-1979
Marital Status : Married
Languages Known: English, Tamil and Telugu
Additional Information:
Security Awareness of ISO 17799 (BS7799) norms conducted by the experts in the ISO organization.
Additional Information:
Aware of ISMS (Information Security Management System)
Aware of BS (British Standards)
Awareness of Fire Evacuation Program.
Coordinates in Damage Control Team.
References:
Will be furnished upon request
Yours truly,
(Prabha . B)
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