Administrative Assistant Desktop Support

Tech Savvy, results focused professional seeking a position in the Information Technology or Administrative field to utilize an academic background in the area of Computer Information Science or Database Entry.

Summary of Qualifications

● Experience in QuickBooks and inputting invoices and creating bills for customers. Creating reports for inventory.

● Strong attention to detail while updating and managing web content – using HTML and C++.

● Experience in a virtual environment troubleshooting computer hardware and software – remote and desktop support.

● Advanced in the Microsoft Office suite Word, Excel, PowerPoint and Access,

● Excellent communication skills with the ability to explain technical information to people at all levels.

Course Skills

Programming: C, C++, Visual Basic, HTML, CSS, Visual Studio Operating Systems: Microsoft Windows (XP, VISTA, 7) Software: Microsoft Office (Word, Excel, PowerPoint, Access), Adobe (Photoshop, Dreamweaver, Flash), SAWIN, Triton, QuickBooks

Education

Associate In Science, Computer Information Science – WebDesign / Jan. 12 Oct.13

Everest University Online Orlando South, FL

Relevant Classes

Computer Applications, Computer networking fundamentals, Programming Concepts, Project Development, Website Design Methodology, Web Content Development, Web Authoring, Web Animation, E commerce Systems Administration

Professional Experience

New Century Property Management / Front Desk Receptionist / Jul. 19-Oct. 19

Input information for Timeshare Owners and Guests. Process Credit Card Payments in Triton. Create Excel documents needed. Prepare packets for Check-In on Fridays. Update Triton when Guests and Owners confirm stay.

Pridestaff-Temp Service (CK Bosworth Construction) / Receptionist / Dec.-18-Jan. 19

Update COI records for annual insurance audit. Answer phones/ call vendors for updated COI forms. Scanning, filing, recording data into Excel sheet for future reference.

Sound Structures, Inc. / Administrative Assistant / Oct.16-May 17

Input upcoming bids, timesheet info, inventory, vehicle maintenance, and other data into an Excel spreadsheet. Download plans for upcoming bids in order for Estimator to create an estimate for the contractor. UPS signed subcontracts to contractors and warranty information prior and after completion of work. Count inventory 2x a week and place any orders needed. Follow up on awarded bids for buyout information and contact details.

Temporary Solutions, Inc.-Temp Service (Greencore) / SQF Administrator / May 16-Oct.16

Data entry update new product files proofing save files to shared drive. Evaluate and update registers daily. Filing scanning copying printing. Outlook, PowerPoint, Excel. Vendor specification updates and product updates. Ensure certifications are up to date. Review HACCP plans and update records.

Patty Sullivan Recon / Parts/Of ice Assistant / Aug. 15 May 16

Order needed parts as requested by techs. Input invoices in QB and bill to customers as parts arrive. Create estimates using ALLDATA to find labor times. Answer phones, keep record of Excel charts for parts ordered, vehicles waiting to be worked on. Scan documents to the server and place in designated folders. Work with ReconPro software to keep track of service tickets.

Office Team-Temp Service (Simmons Bedding Co.) / File Clerk / July 15 Aug. 15

File employee records straighten storage room pull documents to be destroyed alphabetize employee files and make needed folders organize file cabinets as needed.

Select Staffing-Temp Service (Robert B. Payne) / Database Entry / May 15 June 15

Converted Stafford heating and air clients in Access to RBP Sawin software manually. Inputted product information as well as warranty information.

Select Staffing-Temp Service (Fidelitone Last Mile Division) / Call Center Agent / Dec. 14 Jan. 15

Inbound Outbound schedule delivery dates for clients of West Elm, Pottery Barn, and Restoration Hardware. Update two systems simultaneously as dates are scheduled.

Randstad-Temp Service (QRC Technologies) / Test Associate / Oct. 14 Dec. 14

Responsible for the methodical execution test plans and procedures for Cellular communications equipment. Documented test results in formal test reports detailing software and hardware defects. Assisted test engineering staff with the setup and monitoring of computer equipment and tools to effectively troubleshoot Cellular communications equipment.

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