Customer Service Driver

Jeffrey De Guzman Maneclang

Bldg no.*, Street ***, Zone#26,

Al Hilala Street Najma, Doha, State of Qatar

Contact nos. +974********

Email: ****************@*****.***

Highlights of Qualifications / Summary:

Alert and safe Driver bringing +14 years of experience in transportations; transporting passengers, cargo, and mail at reputable logistics and real estate companies.

Competent at planning and following the most resourceful routes for deliveries.

Skilled Chauffeur with traffic law knowledge, basic auto mechanical competence, and track record in timely delivery of customers to destinations safely.

Responsible for completing office project's task, such as bank depositing of cheques, withdrawals, encashment, pick-up and delivery of invoices and other related documents.

Leveraged driving experience with impeccable work ethics, trained in safe driving techniques and a safe driver in adverse condition, and defensive driver training with commercial driver expertise.

All places well known inside State of Qatar with Qatari Driver’s License, valid until 6th February 2021, complying Qatar–Ministry of Interior traffic laws, rules and regulations.

With Philippines Driver’s License valid until 13th January 2024.

Employment History

*Driver (Light&Heavy duty): June 24, 2018 to Present

Nelson Park Property

Office no.16 Al Muthana Complex, Salwa Road, Doha, Qatar

Track record of verifying delivery information, for instance, names, addresses, and contact numbers, exceptional interpersonal skills, effective communication, and customer service.

Competent at planning and following the most resourceful routes for delivery and proficient in determining destinations by referring to addresses on unit locations and documents/ invoices.

Providing safe driving experience, and communicating complaints, requests, and feedback to management.

Proven record of collecting essential payments and signatures from clients/tenants, and ability to communicate verbally with customers in a professional manner.

Maintain assigned company vehicles in pristine condition through frequent washing, proactive maintenance, and immediate repair, if necessary.

Record and log daily activities report and able to complete paperwork and maintain records accurately and completely.

*Patrolling / Security Driver: March 2005 to June 20, 2018

Milaha (Qatar Navigation)

P.O. Box 153 Ain Khalid Doha, Qatar

Function as a Patrolling Officer / Security Driver within a team of security personnel, responsible for transportation of goods, staffs, and another passenger to various destinations as and when required, within the boundaries of Milaha safety & security policies, under conditions and circumstances.

Ensure that the assigned vehicle is fully operational and well maintained including the inventory of all the necessary communication and emergency equipment readily available and tightly secured in their assigned vehicles such as first aid kit, fire extinguisher, serviceable spare wheel, etc.

Maintain vehicle logbooks for daily trips and keep records of mileage and fuel consumption of each vehicle.

*Aviation Security Driver/Officer: June 2000 to March 2005

Philippine Aviation Security Services Corporation

Manila International Airport Authority, Philippines

Impose ICAO Annex 17: Security: Safeguarding International Civil Aviation against Acts of Unlawful Interference.

Transport security personnel to their respective post / place of duty in safe manner.

Follow all the rules and regulation within Aviation movement area, maintain vehicle logbooks for daily trips and keep records, report if any.

Access Control and monitoring, responsible for controlling the access of staff / employees at the airport (landside & airside) and items to the plane.

Ensuring that all necessary legislative and other records are maintained, as per ICAO Annex 17: Security: Safeguarding International Civil Aviation against Acts of Unlawful Interference.

Professional Skills

Customer Service: Expert

Traffic Law and Road Safety Guidelines: Expert

Traffic Department, Ministry of Interior Rules and Regulations: Expert

Clean Driving Record: Expert

Vehicle Maintenance: Competent

Microsoft Office Knowledge: Competent

Education

Dagupan Institute of Technology

Dagupan City, Philippines

General Radio Communication Operator

Vocational Graduated April 1996

Personal Details

Date of Birth: 13 January 1978 Place of Birth: Pangasinan, Philippines

Civil Status: Married Children: Two

Passport No.: P1050363B Expiry date: 13 March 2029

Place of Issue:Philippine Embassy, Doha, State of QATAR

Qatar ID#: 278******** Validity: 03 March 2020

Language: English – Fluent (written/spoken)

References

1.Ms. Jonalyn M. Laderas

Accountant/Admin

Nelson Park Property, Salwa Road Doha Qatar

Contact nos. +974-******** (Office) / +974******** (Mobile Phone)

Email: *******@******************.***

2.Rudy Llarena

Head of Security Coordinator

Milaha (Qatar Navigation) P.O. Box 153 Ain Khalid Doha, State of Qatar

Contact no. +974-******** (Office) / +974******** (Mobile Phone)

Email: ********@******.***

Contact this candidate