Desktop Support Software
Resume:
Mark Javier P. Laborte
Address: ** *. *.*. ****** St., Cebu City
Mobile No.: 093********
Email Address: ************@*****.***
OBJECTIVE
Seeking a position to utilize my skills and abilities in the Information Technology Industry that offers Professional growth while being resourceful,innovative and flexible.
PERSONAL INFORMATION
Age: 27
Date of Birth: December 28, 1991
Nationality: Filipino
Civil Status: Single
Religion: Roman Catholic
Languages: English, Tagalog, Cebuano
Educational Background :
Education Level : School Attaiment : School Year:
College University of the Visayas 2014-2017
Britech Interface College 2012-2013
Cebu Institute of Technology University 2008-2010
Highschool Abellana National School 2004-2008
Elementary Napo Elementary School 1998-2004
Personalities
Hard-working
Fast learner
Good Time Management
Can Handle pressure
Reliable
Responsible
Cooperative
Flexible
Resourceful
Qualification
Qualification: Bachelor's/College Degree
Field of Study: Information Technology
Institute/University: University of the Visayas,Philippines
Graduation Date: 2017
Employment History
Company Name: ACG OUTSOURCING
Position Title: IT Support Staff
Experience Level: Present
Specialization:
Set up and configure workstations with computers and necessary peripheral devices(routers,printers,ip phone,etc.)
Perform software and hardware installation and troubleshooting.
Repairing and replacing equipment as necessary.
Provide orientation and guidance to users on how to operate new software and computer equipment.
Configure wireless devices, routers and ip phone.
Configure and reviewing of CCTV.
Windows Operating Systems installation (Windows7,Windows10)
Microsoft Products Installations.
Develop and maintain an inventory of all computer related components and equipment.
Troubleshooting network problem and network Firewall.
Monitoring and maintaining computer systems and networks.
Conducts preventive maintenance to computers,witches and printers.
Responsible of troubleshooting problems reported by users.
Setting up accounts for new users.
Company Name: Sarrosa International Hotel
Position Title: IT Staff
Experience Level: Total of 6 months of experience(August 2018 – March 2019)
Specialization:
Set up and configure workstations with computers and necessary peripheral devices(routers,printers,etc.)
Perform software and hardware installation and troubleshooting.
Provide orientation and guidance to users on how to operate new software and computer equipment.
Conducts maintenance,system monitoring,network monitoring and server monitoring.
Configure wireless devices,switch and routers.
Enrolling new employees in Biometric and generate their logs every cut-off.
Program Hotel Keycards and lockset.
Configure and reviewing of CCTV.
Ensure security of data,network access and backup systems.
Windows Operating Systems installation.(WindowsXp,Windows7,Windows10,Windows Server)
Provides technical support for both hardware and software issues for employees and guest complains.
Troubleshooting network problem,Windows Server and Firewall.
Ensures antivirus software and appropriate security patches are installed timely.
Develop and maintain an inventory of all computer related components and equipment.
Company Name: Jking and Sons Company,Inc.
Position Title: IT-Technical Support
Experience Level: Total of 8 months of experience(August 2017 - April 2018)
Specialization: Assigned in Crown Regency Hotels and Resorts-Boracay IT Department-staff
Set up and configure workstations with computers and necessary peripheral devices with their drivers.(routers,printers,etc.)
Perfrom software and hardware installation and troubleshooting.
Diagnose and troubleshoot technical issues including account setup and network configuration.
Provide orientation and guidance to users on how to operate new software and computer equipment.
Configure and reviewing of CCTV.
Enrolling new employees in Biometric.
Program Hotel Keycards and lockset.
Windows Operating Systems installation. .(Windows7,Windows10,Windows Server)
Configure wireless devices,routers and IP phone.
Troubleshooting telephone problem and network problem.
Conducts maintenance,network monitoring and server monitoring.
Provide Helpdesk and desktop support for employees complains.
Troubleshooting network problem,Windows Server and Firewall.
Develop and maintain an inventory of all computer related components and equipment.
Ensure security of data,network access and backup systems.
Character References
Mr. Marvin Kazu Dabon.
IT Technical Supervisor
Jkings and Sons Inc.Company
Mr. Raymond Sebalda
IT Support Specialist
ACG OUTSOURCING
I hereby acknowledge that all mentioned above are true & correct.
Mark Javier P. Laborte
Applicant
Contact this candidate