Customer Service Front Desk

Eder Cabrera

562-***-**** ****.*.*******@*****.*** 6607 Darwell ave, Bell Gardens, CA 90201

Profile

A dedicated, courteous individual motivated in Customer Satisfaction and being an asset to a Company contributing to its success by utilizing my acquired skills and exceptional customer service. Reliable and driven with strong management and prioritization abilities.

Experience

United States Army Garden Grove, CA April 2011 – Present

1. 91D GENERATOR EQUIPMENT REPAIRER - APRIL 2011- PRESENT

Second Lieutenant. Supervised and provided lower grade soldiers with technical guidance to complete their duties. Performed field and sustainment level maintenance functions that included overhaul and generator engines. Repairs were conducted in overhaul starters, alternators, generators, fuel injectors, control circuits, etc.

Learning Assistance Center Long Beach, CA January 2017-May 2018

1.RECEPTIONIST/FRONT DESK-JANUARY 2017- MAY 2019

Provided excellent customer service to students needing information to obtain tutoring and study skills. Checked in and scheduled appointments for students using a specific software program. Responsible for multi-tasking making sure the effectiveness of team work regarding policy change program user-ship and software updates.

ICES Education Long Beach, CA May 2011- August 2013

1. PROGRAM LEADER –MAY 2011- AUGUST 2013

Maintained consistent supervision and acted as a positive role model to groups of 15 to 20 students. Developed lesson plans, provided homework assistance, academic enrichment and physical activity. Identified student needs and communicated to Site Director, school authority, and parents.

Education

Cal State University Long Beach Bachelors Spanish/Recreation Long Beach, CA 2018

East Los Angeles College Associates Degree Monterey Park, CA 2014

Volunteer Experience

Very Inclusive Person Program (VIP), Belmont Shore Rugby Camp, Boards For bros.

( REFERENCES AVAILABLE UPON REQUEST )

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