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Customer Service Program Manager

Location:
San Antonio, TX
Salary:
$30 but negotiable
Posted:
October 29, 2019

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Resume:

Contact Information: **** Datapoint dr

San Antonio, Tx, 78229

210-***-****

adapkf@r.postjobfree.com

MEGAN MARLBOROUGH, ARRT (S)

SKILLS & ABILITIES • Highly skilled in communication with patients and patient care, high volume multi-tasking, detail oriented, goal oriented towards excellence in patient experience with your facility

• Experienced with GE LOGIC, SEQUOIA & PHILLIPS HELIX Ultrasound Machines

• Proficient in all standard protocols used in various Abdominal and OBGYN Ultrasound exams, as well as Vascular exams performed in Imaging Centers

LICENSES &

CERTIFICATIONS

• ARRT RT (S) License number: 597801

— Licensed in Abdominal and OBGYN Ultrasound, and currently working on my Vascular Registry, willing to obtain other registries as needed

• BLS (Valid until 09/2021)

EDUCATION BAPTIST SCHOOL OF HEALTH PROFESSIONS-DIAGNOSTIC MEDICAL SONOGRAPHY, AAS ARRT REGISTERED

• Scored a 93 on the ARRT Registry Exam

• Graduated with 3.32 gpa (May 2019)

• President’s List (maintained a gpa of 3.5 or above) for 4 semesters

• Member of Lambda Nu-National Honor Society of the Radiologic and Imaging Sciences, in honor of scholastic achievements

• Member of Phi Theta Kappa-International Honor Society in honor of scholastic achievements

EXPERIENCE

Clinical Experience

• Hospital Setting- 2 month rotation at BMC Hospital

-Worked with Sequoia and Phillips Helix Ultrasound Machines

- Performed mobile ultrasounds at patients’ bedsides, as well as in ICU, NICU, and ER.

-Performed Ultrasound during sterile procedures such as FNA, Paracentesis and Thoracentesis

• Clinical/Imaging Center Setting-4 month rotation at Baptist M&S Imaging PET Center, 2 month rotation at Baptist M&S Imaging Mission Trails

-In both locations I worked with the GE Logic 9 Ultrasound Machine

-Memorized all protocols used in the various exams performed (ie: Abdomen, RUQ, Thyroid, Pelvic, Renal, Carotid, LEV, LEA etc)

-Performed Breast Imaging and participated in breast biopsies and fluid aspirations at Mission Trails location

Page 2

-Interacted with patients and obtained medical histories

-Filled out and submitted paperwork/exam forms to PACS

-Proficient with interdepartmental computer system

-Interacted and worked with other radiology departments EMPLOYMENT HISTORY

• BAR LOUIE AT LA CANTERA- SERVER

March 2019-Current

I am a server at this company. My duties include ensuring excellent guest experience, promoting upcoming events, and meeting review and loyalty program enrollment quotas. In the last two weeks, I beat the quota for customer reviews by 160% in 2 days last week, and 180% in one day this week. Many reviews are easily seen on Google and Yelp, if you would like a customer’s perspective on my quality of work ethic and customer service. Supervisor: Angie Elizando or Shawn Davis

Phone number:726-***-****

• LITTLE WOODROW’S- SERVER

Aug. 1, 2017-Feb 2019

I was a server at this company. I was their stronger, more skilled server. I was assigned the busier shifts and sections. I was responsible for training new employees, with recommendation authority on hiring. I secured, collaborated on and organized large company events, parties, and promotional events. Some of the skills I’ve perfected in this job are:

• Excellent organizational and multi-tasking skills

• Skilled in high-volume, detail-oriented customer service

• Responsible for training new employees

• Collaborated on planning and organized large company and promotional events

• Demonstrated ability to work long, physically demanding hours while still maintaining professional customer service standards.

I have been in the service industry for almost 10 years. During this time, I have become quite skilled in interpersonal communication and have experience in dealing with and diffusing difficult situations. The skills I have learned in the service industry translate easily to patient care. REFERENCES CHANTAIE YAGER, ARDMS-CLINICAL INSTRUCTOR Baptist M&S Imaging PET Center

210-***-****

AMANDA POPLAWSKY- SCHOLARSHIP ADVISOR

Program Manager at Restore Education

adapkf@r.postjobfree.com

210-***-****

AMY WALTERS, ARDMS, RVT

Baptist M&S Imaging

361-***-****

adapkf@r.postjobfree.com



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