Software Quality

Mohammad Ali Khan.

Phone: 224-***-**** Email: *******@****.***

Profile Summary:

I have acquired 7+ years of in-depth experience in the Information Technology field as a Quality Assurance Analyst with emphasis on Manual Software Testing on Web, Client, Mobile and Trade based applications in the Retail and Financial domains.

As a Quality Assurance Analyst, I am well experienced in working in both team and individual oriented environments and fully participated in both Software Development Life Cycle (SDLC) as well as Software Testing Life Cycle (STLC).

As a lead I have demonstrated my abilities to provide guidance and mentoring to the quality assurance teams to implement the latest QA process and programs to uphold the industrial standards.

Participated in the Agile process which included Sprint Planning, Backlog grooming, Sprint Retrospective and the final demo to the business.

Attended the daily Scrum meetings.

Testing experience in GUI, Regression, Functional, System Integration and UAT testing.

Actively created Test Case and Test Scripts according to the business requirements for the software applications from functionality to management requirements.

Performed defect reporting and monitored the status using JIRA and HP Quality Center/ALM.

Worked closely with the developers and Project Managers in resolving problems using QA testing methodologies.

Proficient with MS Office suite (Excel, Word, Project, PowerPoint and Outlook).

Worked closely with both business and technical peers to deliver system solutions in line with corporate requirements.

SQL queries to test data flow from staging to target databases.

Daily interaction with product owners and scrum masters to assign priorities and points to the requirements.

I believe the experience that I have attained through my educational qualification and previous projects makes me a quality candidate.

Technical Skills:

Methodologies

Agile

Software Testing and Tracing Tools

JIRA, TOAD, Oracle Business Suite, Elementool, Eclipse, Selenium IDE, Hybris Management Console (HMC), HP QC/ALM

Operating Systems

Win NT/2000/XP/Windows 7,Windows 8, Android and iOS

Databases Languages

SQL (intermediate) Oracle Database, IBMi Environments

MS Suite

Outlook, Excel, Word, PowerPoint, Access

Browsers

Internet Explorer, Chrome, Firefox, Safari and Edge

Banking Software

MarkitWire, ClearPort, ICELINK, AS/400

WORK EXPERIENCE:

OTC Client Clearing QA

Bank of America, Chicago IL July 2016 – June 2019

Prepare test data scenarios based on test scripts for integrating, testing & troubleshooting Clearing software applications. This will include trade booking on various OTC Trading test platforms.

Identify defects based on test results and expected outcomes. This will include clear identification, descriptions and tracking of defects & initial assessment of severity.

All documentation is uploaded in HP Quality Center/ALM and JIRA.

Create & maintain all documentation associated with testing activities as required by BAML SDLC.

Participating in the creation of test plans including detailed test scenarios.

Perform smoke testing on web based and client based applications prior to creating test cases.

Have performed full blown regression testing for all their products on the various platforms for the three main exchanges (LCH, CME and EUREX).

Provide estimates & timelines for completion of test scenarios, including documentation required.

Booking OTC (IRS and CDS) deals/trades in platforms like MarkitWire, ICELINK and ClearPort.

Experience using AS/400 CL commands, FTP command line on IBM i environments.

Software Quality Assurance Analyst

The Pampered Chef, Addison, IL July 2014 – March 2016

Create test plan documents and test scripts for various Legacy as well as Product Promotion Support QA projects.

Written and executed test cases according to specific requirements per the BRD.

Perform smoke testing on web based, client based and mobile based applications prior to creating test cases.

Perform manual testing such as GUI, Functional and Regression on web based, client based and mobile based applications.

Have regression tested their responsive design on both Web and Mobile based application

Performed integration testing of business promotional projects with the Oracle team using Oracle management application to import and verify test orders.

Performed testing the hot fixes or issues as part of production issues.

Substantially acquired intermediate knowledge in SQL to perform backend verification via Toad.

Have been given exposure to the Hybris Management Console (HMC) for product and promotion set up in Hybris for both web and mobile applications.

Set up and/or update catalog products by using the product setup tool in backend for various monthly promotions.

Attend daily SCRUM meetings to present status updates regarding past and current issues that are being performed on and to discuss and blockage/hindrance in testing efforts.

Attend walkthroughs of BRD with both IT and business teams.

Actively attended the Legacy & PPS team, bi-weekly backlog ticket grooming meetings and team retrospective sessions.

Performed various demos to IT and business teams in regards to different projects and/or created test plans/documentation.

Created confluence pages for both Legacy and PPS team documents and manuals for testing purposes.

Created technical data flows to identify the business flow and the flow of the information to and from the system using the Business Requirement Document (BRD).

Maintained constant and interactive communication with the Developers, other QA’s of different teams, Business Analysts, Product Owners, Business Owners, Team Leads, Project Managers and SCRUM masters.

Extensively used JIRA for the documentation to create, open, close, reopen issues and support tickets.

Trained and held knowledge transfer sessions for new QAs.

Software Quality Assurance Analyst

TCF Bank June 2012 to June 2014

Written and executed test cases according to specific requirements per the BRD.

Performed smoke testing on web based and mobile based application prior to creating test cases.

Performed manual testing on both web based and manual based application (GUI, Functional, and Regression).

Maintained close communication with the developer for resolving defects by helping them to recreate the defect by explaining the steps to reproduce the issue.

Used elementool to perform manual testing on the web based application.

Used both iOS and Android devices for the mobile based application.

Created and organized excel spreadsheet to systemize use cases and test cases.

Worked closely with QA lead to help create test plans.

EDUCATION:

Master of Business Administration, Human Resource Development October 2004

Institute of Computers & Management Sciences, Foreign

US Equivalent: Bachelor’s degree in Business Administration with a major in Management.

Master of Political Science, International Affairs January 2001

University of Peshawar, Foreign

US Equivalent: Bachelor of Arts Degree with a major in Political Science.

Languages:

English, Pashto and Urdu.

REFERENCE: References will be provided upon request.

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