Sales Executive Customer Service

CURRICULUM VITAE

V.NAGARJUNA

****************@*****.***

Phone : +917*********,797-***-****

CAREER OBJECTIVE:

To work in an organization that gives me ample scope to upgrade my knowledge and skills using the latest technology and emerge as a successful Business Executive.

PROFESSIONAL PROFILE:

EXPERIENCE:

FLIPKART (Instakart Services) Pvt Ltd From Nov 2017 to Sep 2019.

WORK PROFILE:

Logistics(Warehouse)

Backend operation Executive

Superior supply and logistics database management experience

Operated all material handling equipment safely and efficiently

Strong teamwork abilities

Stock receiving

Handle and resolve customer complaints.

Segregation and Standard operation Procedure.

Shipping and Receiving

Professional and Friendly

Over the phone Service

Ensure all clients are treated with the highest level of Customer Service

I will be handling calls and emails.

PHONE PE PVT LTD (Bangalore) From Aug 2016 to Oct 2017.

WORK PROFILE:

Marketing Executive

VIDAL HEALTH CARE PVT LTD (Bangalore) From Apr 2015 to Jun 2016.

WORK PROFILE:

Handle and resolve customer complaints.

Claim status information to the insured person.

Details of the shortfall in the documents requested for claim processing/settlement.

Any other relevant information to the insured person.

Answered to the daily/complaints mails by customers’.

Maintained the daily transaction data in the MS excel sheets.

I will be handling calls and emails.

SHOPPERS STOP LTD, OMR Gopalan Signature Mall, (Bangalore) From Dec 2012 to Mar 2015.

WORK PROFILE:

Working with department Ladies Ethic ware.

Inventory monitoring (through global Counting)

Planning sales.

Looking after generating new businesses by retaining customer’s Shrinkage management.

Solve the Customers queries.

EDUCATIONAL QUALIFICATION:

MBA (2010-2012) from S.V University, with an aggregate of 71%.

B.A (2006-2009) from S.V. Degree College, with an aggregate of 62%.

Intermediate MPC (2004-2006) with an aggregate of 59%.

S.S.C. (2004) with an aggregate of 55%.

TECHNICAL SKILLS:

Programming Languages : MS Office

Packages : MS Excel

PERSONAL SKILLS:

Positive attitude

Exceptional ability to master new concepts

Adaptive to the team environment and has ability of completing complex tasks independently.

ACADEMIC PROJECT:

INDUSTRIAL RELATION(HR) IN HMT COMPANY Ltd at BANGLORE.

HOBBIES:

•Listening music

•Watching TV

•Playing Cricket

MYSKILL SETS:

Team work

Self-motivation

Hardworking

Co-operative and Co-ordination

PERSONAL PROFILE:

Name : Nagarjuna V

Fathers Name : Narasimhulu V

Date of Birth : 21st Dec 1987

Languages Known : English, Telugu and Kannada.

Marital Status : Married

Permanent Address : 1-1102-07, Adapala street, Kadiri (T&M)

Ananthapur (di), Andhra Pradesh, pincode-5151591

Present Address : 123, Muniraju building, hagdur, Immadahalli road, Whitefield, Bangalore, pincode-560066.

DECLARATION:

I hereby declare that the information furnished above is true to the best of my knowledge.

Place: BANGALORE

Date: (NAGARJUNA V)

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