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Technical Support Office

Location:
Rawdat Al Khail, Qatar
Posted:
October 29, 2019

Contact this candidate

Resume:

Daniel De La Cruz

*****************@*****.***

Bldg. 8 Flat 1 Old Bldg. IB

Rahhal Street Fereej Bin

Mahmoud,

Visa – Transferable ( W/ Noc )

Mob.: +974 3117 – 3364

PERSONAL INFO.

Sex : Male

Birthday : Feb. 24, 1986

Age : 33

Nationality : Filipino

Religion : Roman Catholic

Civil Status : Single

OBJECTIVE

To be gainfully employed in a

progressive company

managing or assisting all areas

of computerization, especially

in systems design and

LAN/WAN, also implement

policies and procedures

regarding computer

operations.

SEMINAR ATTENDED

ICT FAIR

Institute of Computer

Technologies

11 - 12August 2011

Student Research

Capability - Building

Seminar and Workshop

November 17, 2011

Cloud Computing

January 13, 2012

EDUCATIONAL BACKGROUND

BACHELOR OF SCIENCE IN COMPUTER ENGINEERING

PHILIPPINE STATE COLLEGE OF AERONAUTICS

Piccio Garden Villamor Air base Pasay City.

(June 2006 – March 2012)

SECONDARY

PASAY CITY SOUTH HIGH SCHOOL

Villamor Air Base, Pasay City

(June 2002 – March 2006)

PRIMARY

F. SERRANO ELEMENTARY SCHOOL

Annex 41, Don bosco Paranaque city.

(June 1996 – March 2002)

ACHIEMENT

MICROSOFT CERTIFICATION

Microsoft Certified Hyper – V Specialist

June 2014

Microsoft Certified Processional

June 2014

PHILSCA SERVICE AWARD

For valuable service rendered in putting-up the internet connection and Rehabilitation of computer hardware and software of the registrar’s office, Office of student affairs and the guidance office

Develop and Design the (RCD) Robotic Cleaning Device

A robot that can Polish and Vacuum the Floor at same time and Function Automatically when power is on

Develop and Design the Official Website Of Philippine State College Of Aeronautics.(PHILSCA)

Install and configure a Linux internal internet bandwidth Monitoring system for company two circuits.

Configure the Broadcom failover for the two window server 2008 Active directory

SR. IT SYSTEM &

NETWORK

ADMINISTRATOR

MICROSOURCING

INC.

APR. 2019 – AUG 23. 2019

Ground floor Two E-Com

Center, Mall of Asia

Complex, Pasay City.

IT EXECUTIVE

INFINIT-O COMPUTER

INC.

SEP. 2017 – SEP 1. 2018

Address: 3rd Floor Plaza B

Cyber zone Northgate

Filenvest Alabang

Muntinlupa City.

TEAM LEADER

GOLD DELUXE PHIL

INC.

SEP. 2016 – JUN 15. 2017

Address: 11th Floor Tech

zone Gil Puyat Avenue

Makati city

Work within Project and system/s as:

Provide L2 & L3 Technical Support for server infrastructure and LAN, WAN networks for external customers, assisting them through onsite support and consultancy.

Provide technical support functions for the Local Area Network

(LAN) and Wide Area Networks (WAN) including the

management of hubs, switches, routers, firewalls and servers.

Provide technical support and consultancy either over the phone, email or directly onsite with the internal and external clients Supporting users in the use of Computer equipment by providing

Provide technical support for the end-user; administer the domain, application, local area network and Windows7, Windows 8 and Windows 10 Client.

Work within Project and system/s as:

Provide and technical support including sever and Network issue.

Responsible designing network on how it configures and utilized capabilities of the equipment and use proficiently.

Configure and deploy Network devices and server.

Responsible and Capex and Capex for the whole year Budget of IT Department.

Provide technical support for the end-user; administer the domain, application, local area network and Windows7, Windows 8 and Windows 10 Client.

Work within Project and system/s as:

Provide technical support for the end-user; administer the domain, local area network and Windows7 and windows XP Client.

Ensure the enough Man power on day to day operation.

Troubleshoot and repair the LAN, Switches, Server, Provide management with I.T Solutions with regard to any I.T requirements of the in the Company

Configure, install,Windows server, VMware ESXI, Linux Server Cacti Server (linux) and Hyper V Server

Provide technical support for the end-user; administer the domain, application, local area network and Windows7 and Windows 8

TECHNICAL SUPPORT

OFFICER

GLOBAL B2B

CONSULTANCY INC.

OCT. 2013 – SEP 14. 2016

Address: 50th Floor PBCom

Tower, V.A. Rufino St,

Makati City

COMPUTER TECHNICIAN

PHILSCA COLLEGE OF

AERNAUTICS

MAY. 2012 – AUG 31. 2012

Address: Piccio Garden

Villamor Pasay City

Work within Project and system/s as:

Provide technical support for the end-user; administer the domain, local area network and Windows7 and windows XP Client.

Responsible for providing network support by ensuring network connectivity in order to optimize utilization of the digital operating environment

Troubleshoot and Firewall,F5 load balancer, L2 Switches, workstation, Provide management with I.T Solutions with regard to any I.T requirements of the in the Company

Configure, install and repair printer

Work within Project and system/s as:

Provide technical support for the end-user; administer the local area network and Windows XP and windows 7 Client.

Responsible for providing network support by ensuring network connectivity in order to optimize utilization of the digital operating environment

Troubleshoot and repair the LAN, Switches, workstation, Provide management with I.T Solutions with regard to any I.T requirements of the institute

Configure, install and repair printer

SKILL SUMMARY

Proficient in Windows 2008,2012 Server Environment such as: Active Directory, DNS, DHCP,DFS server & Disk Management

Knowledgeable in Windows 7 environment, Windows 8 environment and Windows 10 environment

Knowledgeable in Computer Networking such as: Network topologies, Vlan, Media Connectors and Cabling, Network Devices such cisco switch, juniper, f5 big ip and Components, IP Addressing and Sub netting.

Knowledgeable in Setting up Internet connections using Firewall, Cisco Routers, L3 Switches, Access Point Wireless, LAN connection through proxy serer

Proficient in computer virus removal / recovery

Knowledgeable in linux server and Desktop Edition

Proficient in disk management, computer setup and upgrades

Proficient in Forinet Firewall 200D or 500D

Proficient Pfsense XG-7100 & UTM Device.

CHARACTER REFENCES :

Knowledgeable in Free PBX VOIP Server.

Proficient in provisioning HP Proliant Gen9, IBM System X, Lenovo M5 series.

Proficient in Configure and provisioning Exchange 2013

Proficient in system preventive maintenance and computer system diagnostic and troubleshooting

Knowledgeable in computer networking and design and setup

(Internet/LAN)

Knowledgeable in setting up local and network printers

Good English communication skills

Proficient in MS Office application and Adobe Photoshop

Proficient in MS Office 365

Knowledge in different programming languages such as: Turbo C, Visual Basic, .net, Basic, Java, and HTML

Knowledge in Fog open source clonening software

Knowledge in acronis snap deployment 3.0

Knowledge in untangle open source Unified threat management Software

Knowledge in AUTOCAD 2008 -2010 (2D Drafting)

Mr. Arnel Pestano

IT Manager

Global B2B Consultancy

Mob.: 091******** / 091********

Mr. Heherson Dionisio

Site Leader

Microsourcing Inc.

Mob.: 091********

Mr. Audie Jacob

CEO

Jacob Immigration Consultancy Services

Mob.: 099********

I hereby certify that the above - mentioned

information is true and correct according to the

best of my knowledge and belief.

Daniel M. De La Cruz



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