Identity & Access Management Analyst

John Yu

415-***-**** San Francisco, California

***.****@*****.*** https://www.linkedin.com/in/2yujohn/

IDENTITY AND

ACCOUNT ACCESS

MANAGEMENT

ANALYST

A dedicated and versatile information security analyst with extensive experience in Epic and Identity & Access management. Extensive experience in healthcare technology in protecting Protected Health Information (PHI) data and comply with HIPAA privacy compliance requirements. A dedicated and detail-oriented IT professional who is a fast learner, team player, and proficient workflow manager. Adept at process design, documentation, and employing security tools with innovation and efficiency.

Core Competencies

Epic Systems

Active Directory

Healthcare Information Technology

Project Management

Software Documentation

Access Administration

Process Management

Workflow Design

TECHNICAL

PROFICIENCIES

Applications

Active Directory, Epic Systems, Epic Chronicles, Epic Data Courier, SailPoint IdentityIQ, BeyondTrust PowerBroker Password Safe, Sentillion Provision Automation Tool, Haiku/Canto,

Certifications

Epic Security Coordinator 2010 (NVT 2012, 2014, 2015, 2016, 2018, CEE 2017), Epic Provider Administration Badge 2017 (NVT 2018), EpicCare Ambulatory 2017 (NVT 2018), SailPoint IdentityIQ Administration

PROFESSIONAL

EXPERIENCE

Identity and Access Management Analyst

Lucile Packard Children’s Hospital Stanford, Menlo Park, CA (2/2017 to Present)

Provisioned Epic user accounts, designed and deployed access governance processes, teamed with analysts to document process workflows, and updated/exported Active Directory data using custom PowerShell scripts. Set up personnel accounts for secure mobile accessibility apps and monitored user access lifecycle events through IdentityIQ. Deployed and debugged SailPoint system applications to ensure efficiency and accuracy. Learned end-to-end user security management, compliance, documentation, and troubleshooting. Developed policies and procedures to guarantee system uptime and reliability.

Served as temporary department lead in absence of management oversight.

Administered all systems single-handedly through a period of high employee turnover.

Created a central database of specialized access accounts, moved appropriate users to that group, and implemented advanced security control, including activity logging and monitoring.

Epic Security Analyst Identity and Access Management Security Analyst

UCSF Medical Center, San Francisco, CA (12/2011 to 2/2017)

As Identity and Access Management Security Analyst:

Analyzed Epic account data to determine licensing and performed QC checks for the Identity and Access Management (IdAM) team. Employed Epic Chronicles, Reporting Workbench, and Data Courier tools to administer auditing reports, perform data analysis, review end-user security, and oversee system changes and upgrades. Provisioned access requests, provided off-hours support for medical personnel, and solved network access issues. Led team in all troubleshooting and auditing issues, acted as team Epic SME.

Led project to standardize inpatient nurse onboarding and account access documentation.

Collaborated with managers and nurse managers to provision access documentation procedures based on internal nursing roles.

As Epic Security Analyst:

Utilized suite of Epic software products to analyze auditing reporting for account master files (E2R, ECL, SER, etc.) including data for employees, roles, and security classes. Supported end-users with access issues, processed daily user access requests, and made database and account changes. Coordinated with instructional teams to ensure end-user training validation.

Assisted with creation of an overarching security data document containing information from all builds.

Created and maintained full Epic software manual for user access request administration.

EDUCATION

B.S. Business Administration/Information Systems

San Francisco State University, San Francisco, CA

A.A. General Education/University Transfer Studies

City College of San Francisco, San Francisco, CA

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