Service Representative Assistant

ALMOND JAY R. BULLENA

*** ****** ******, ***** ********, Caloocan City, 1402 090*-*******, 2473619, 2882688 *******@*****.***

EDUCATION BS Computer Science, June 1998 – October 2003

STI College – Recto, C. M. Recto Avenue, Quiapo, Manila

WORK EXPERIENCE

Sound Market & Technical Research Services, Inc. VXI Global Solutions

May 2003 – April 2004 April 25, 2015 – March 31, 2016

Computer Encoder TSR

Philippine Savings Bank IBEX Global Solutions

June 2005 – July 2005 November 22, 2016 – April 20, 2017

Telemarketer (for loan) CSR Sales & TSR

Arlets Business Solutions, Inc. (formerly Artlets Card Marketing)

April 3, 2006 – October 10, 2006

Telemarketer (for BDO card) Cotoha Philippines, Inc.

May 16, 2017 – May 31, 2019

Mazda Quezon Avenue Chat/Email Support

September 11, 2007 – October 31, 2009

Sales Consultant

Sitel Philippines Corp.

November 30, 2009 – May 10, 2010

CSR Inbound

ePerformax Contact Centers Corp.

August 14, 2010 – April 28, 2011

Directory Assistant / Operator

Convergys Services Philippines CHARACTER REFERENCE

November 14, 2011 – October 11, 2012

Chat Support / Problem Resolution Mr. Laurence Jay Santos

Sales Manager, Mazda Quezon Avenue

Alorica Pacific Rim, Inc. 094*-*******

February 25, 2013 – July 15, 2013

TSR Mr. Enrique Lamparas

Pharmacy Assistant, UP – PGH

Serco Global Services 094*-*******

January 12, 2015 – April 25, 2015

CSE

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