Retail sales
Resume:
Nimfa K. Cepriano
Bldg.* zone **-*** Bustan Street,
Madinat Khalifa North Doha Qatar
*************@*****.***
Work Experience
Sales Supervisor/
Gift Designer
Cocoon Luxury
Doha-Qatar
July 2016 - Up to present
Supervisor
Worlds of Fun
Mandaluyong, Phillippines
May 2008 - June 2012
Receptionist
Paramount Int'l. Agency
Shizuoka, Japan
April 2003 - April 2005
Duties & Responsibilities
• Sell products and services.
• Identify and assess customers’ needs to achieve satisfaction.
• Generate and submit daily reports, orders, weekly inventories complete and accurate.
• Ensures the standard operating procedures are strictly observed.
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
• Receiving phone calls regarding orders and instruction from the manager.
• Designing gift ideas from baby gifts, souvenirs, luxury gifts for all occasions and gift decorations.
• Provide accurate, valid and complete information by using the right methods/tools.
• Build sustainable relationships of trust through open and interactive communication.
• Inform customers of deals and promotions.
Duties & Responsibilities
• Supervising the store and staff (crew, security guard & maintenance).
• Implement company rules & regulations.
• Insured that the standard operations procedures or (SOP) are strictly observed.
• Provide strategy and techniques to boost up sales of the branch.
• Generate and submit monthly reports of the branch complete and accurate.
• Gives feedbacks to subordinates and superiors objectively.
• Handles customers queries and complaint tactfully.
• Ensures cleanliness before and after business operations.
• Properly accounted all machines and product inventory and documentation.
• Provide proper orientation and appraisal to all staff.
• Coordinates to head office /department needed of the branch verbally or in writing.
• Provide assistance, other duties and responsibilities as assigned by branch manager.
Duties & Responsibilities
• Taking care of clients demands and needs.
• Receiving incoming calls and customer service.
Education
Bachelor of Science in Business Administration 2002 - 2008 Major in Marketing
University of the East Caloocan City, Philippines
Skills & Proficiencies
• Goal Oriented • Time Management
• Meeting Sales Goals • Negotiation
• Sell to Customer Needs • Motivation
• Sales Planning • Build Relationships
• Coaching • Manage Processes
• Market Knowledge • Product Knowledge
Objective
I am sincerely interested in the possibility of joining your company. I would like to acquire valuable knowledge and to complement those that I have learned from school and experience. I hope that you will give me opportunity to contribute to your organization's objective through service and responsibility. Passport Details
Issued: March 19, 2016
Expired: March 18, 2021
Issued at: DFA Manila Philippines
Passport No: EC7153750
Visa status: Working visa
Personal Information's
Date of birth: November 12 19985
Civil status: Married
Sex: Female
Nationality: Filipino
Religion: Catholic
I hereby certify that the above statements are true and correct to the best of my knowledge. I understand that a false statement may disqualify me for benefits. Nimfa K. Cepriano
Applicant
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