Web Developer Customer Service

To work in a reputed organization at a good position where I can develop and utilize my skills and prove my worth.

SUMMARY OF QUALIFICATION

Good Listener and Interpersonal Skills.

Strong written and verbal communications.

Determined, Confident and Detailed Oriented.

Willing to work in a challenging and dynamic environment.

Word, Excel, PowerPoint, database, multimedia, web developer hardware and software

Ability to manage and delegate to others and take on responsibility

Dedicated to ensuring customer satisfaction and in clarifying special orders by remaining friendly and accessible.

PROFESSIONAL EXPERIENCE

CREW MEMBER Aug 2017-Present

Tim Horton’s, Whitehorse, Yukon

• Provides important visual cues for guests that make a positive first impression.

• Follows the brand quality assurance procedures

• Delivers consistent and outstanding guest service through friendly attitude

• Enhances the guest experience by following the brand standard for customer service.

• Uses proper procedures to ensure the accuracy of every order for every guest

• Ensures every guest receives a prompt and warm greeting according to corporate and brand standards.

• Promptly executes service recovery

• Helps support speed of service targets by working quickly and efficiently, using teamwork to achieve this goal.

Overnight Fulfillment Associate October 2017-Present

Walmart, Whitehorse, Yukon

Stocking merchandise on the correct counter in the correct space according to the label or instructions ensuring stability.

Filling floorplans and modulars with correct merchandise.

Securing heavy display items.

Writing/securing merchandise price information on small to medium sized signs.

Disposing of trash/boxes quickly.

Zoning the department(s).

Sandwich Maker May 2016 to Aug 2017

936 Main Street, Welland, Ontario

• Exhibits a cheerful and helpful manner while greeting guests

• Demonstrates a complete understanding of menu items

• Uses Point of Sale system/cash register to record the order

• Performs Cash-In Procedure- accounting for all forms of money

• Prepares food neatly, according to formula, and in a timely manner.

• Cleans and maintains all areas of the restaurant to promote a clean image.

• Performs light paperwork duties as assigned

Gas bar Attendant May 2017 to Aug 2017

Circle K, Pelham, Ontario

Scan merchandise accurately

Describe current promotions and advertisements to customers

Handle payments by cash, cheque, credit card or automatic debit

Use electronic scanners, cash register, or computers

Give receipts, refunds, credits and assist customers

Must be very detail oriented

Open and close till at the beginning and end of each shift

EDUCATION & TRAINING

●Graduated in Computer Programmer 2016 – 2017

Niagara College, Welland Campus

●Senior Secondary Education (Science and Math’s) 2013 – 2015

D.A.V senior secondary school, lehragaga

VOLUNTEER EXPERIENCE

Worked as a PAL Mentor in Niagara College 2016

Worked for Guard me Campus Ambassadors 2016

Peer Tutor and Peer Mentor in Niagara College. 2016

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