Customer Service Sales

SHIELA C. ABAD

Beirut Building, Bin Mahmoud St.,

Doha, Qatar

Contact No. +974-****-****

Email Address:************@*****.***

Height: 5”2

Career Objective:

To be part of company that indulges professional growth which provides challenging and rewarding career while allowing me to utilize my knowledge and skill. Education:

STI Colleges of Mindanao

(Diploma in E-Commerce Programming)

Holy Cross of Davao College

(Bachelor Science in Commerce Major in Marketing)

North Davao College

(Bachelor Secondary of Education major in Social Studies) Capabilities:

Ample with basic Microsoft Office Programs

Work Experiences:

October 08, 2009 to May, 2010 Dreamvet Group of Phil’s Inc., DML, Bldg Central Park Avenue, Bangkal Davao City

Office In Charge

Responsible for selling medical products to customer and Pharmacy.

Prepared Daily, Weekly, Monthly Sales Report.

Prepared Daily, Weekly, Monthly Expense Report.

Prepared Daily, Weekly, Monthly Inventory.

Handled customer concerned.

Perform other related duties as assigned.

June 16, 2010 to April, 2012 Davao Ros-ver Pawnshop Inc Ilustre St. Branch, Davao City

Teller/Cashier

Operating cash register, managing financial transaction and managing drawer.

Processed Western Union Money Transfer transaction.

Ensure correct description of pawned item.

Follow accurate interest computation for new loans, renewals,redemption

Responsible for the safekeeping of cash and revolving fund of the branch.

Accurate entry of cash breakdown/denomination and amount in every transfer of cash.

Correct receiving of payment from auction items.

Accurate posting of all branch transaction.

Effective customer service.

April 19, 2012 to May 20, 2019 Davao Ros-ver Pawnshop Inc., Sasa Branch, Davao City

Vault Custodian / Sales Associate

Responsible for the completeness and effective safekeeping of all pawned items, acquired stocks and other valuables of the branch stored in vault.

Responsible for proper storage of all company documents inside the vault.

Maintain confidentiality of branch records and items.

Conduct monthly and random inventory of pawned items.

Designated as petty cash custodian. Ensure the disbursement/replenishment in accordance with the company policy.

Check all new loans and redeem items at the end of the day.

Observe/effective customer service.

Other duties requested by the management.

Actively offer to customer through good customer service and hospitability Trainings and Seminars Attended

National Certificate II in Cookery- Endonela Institute of Technology Foundation- Davao City

Pre- Service Seminar/ Workshop for College of Education-North Davao College Foundation Inc; Tagum City

Customer Service Seminar- Davao Ros-ver Pawnshop Inc; -Davao City Declaration:

I hereby declare that given details above are updated and true to best my knowledge and experienced.

Shiela C. Abad

Applicant

References are available upon request.

Contact this candidate