Karen Sue (Tillery) (Saylor) Wright
PO Box 105
Alexander, IL. 62601
217-***-**** (Phone)
**********@*****.***
CAREER OBJECTIVE
A challenging position with the opportunity for advancement with a progressive company offering career growth based on performance.
EMPLOYMENT HISTORY
Mary Kay Cosmetics, Alexander IL. (July 2018 – Present)
Independent Beauty Consultant
Independent Sales Contractor
Crowne Plaza, Springfield IL. (May 2001 – November 2018)
Accounts Receivable / Accounts Payable / Payroll
Code invoices and attach purchase orders; process daily deposits; input deposit information into unifocus software; head cashier; handle petty cash transaction; input and pay invoices into clarus system, process daily reports into clarus system; enter banquet information into sales tax spreadsheet; prepare and process payroll through ADP; list checks; post payments and adjustments to accounts receivable accounts, make collection calls; prepare and send out billings; handle billing problems, handle credit card chargebacks, process credit applications yearly, and food and beverage inventory every 3rd month.
ManPower (CSC), Jacksonville, IL (Feb 2001 – Apr 2001)
Draft form letters into cyberscribe system.
Hilton Head Island Beach & Tennis Resort, Hilton Head Island, SC. (Apr 1994 – Oct 2000)
Regime Accounting & Payroll Supervisor / Front Office Supervisor / Guest Service Agent
Handle multiple checking accounts for four adjacent regime associations; process daily deposits; using PC Banking skills; post payments to receivable accounts; post charges to receivable accounts; process and send monthly billings; maintain time & attendance for employees through ADP (e-Time); prepare and process payroll through ADP (PC Payroll); handle most aspects of human resource, (which include maintain employee personnel files, manage & keep track of sick & vacation time, benefit sign up, and verification of employment); train staff in guest satisfaction; handle guest complaints; research credit card chargebacks; review guest ledger accounts; participate at front desk during peak activity; reservations; and PBX operator; assist Front Office Manager in making sure the front office runs smoothly.
The Westin Resort, Hilton Head Island, SC. (Mar 1993 – July 1993)
Concierge
Supplied guest with any information; recommendations; made reservations needed.
J.C. Penney, Hilton Head Island, SC. (Nov 1991 – Mar 1993)
Sales Associate
Assisted customers; ran cash register; stocked shelves.
Springfield Travel Shoppe, Springfield, IL. (Sept 1990 – July 1991)
Inside Travel Agent
Processed tickets; handled corporate accounts; prepared weekly sales report.
Meline Manor, Jacksonville, IL. (May 1987 – Aug 1990)
Certified Nursing Assistant / Dietary Assistant
Insured that the welfare, safety, and daily needs of the patients were met. Assisted with meal planning.
EDUCATION
Technical College of The Low Country, Hilton Head Island, SC. (Jan 1996 – Dec 1997)
Computer Technology
Four intensive courses pertaining to Windows 3.1, Windows 95, and Microsoft Office 97.
Associated Schools Inc., Miami, FL.
(Grad Date: May 1990) Certificate, Major: Travel Industry
Travel Training – An intensive course dealing with all aspects of the travel industry, computerized reservations, ticketing, tariffs, passenger service, and travel agency procedures.
Lincoln Land Community College, Springfield, IL.
(Grad Date: Oct 1989) Certificate, Major: General Study & Vocational
(Aug 1988 – Oct 1989)
1 Year General Study – Basic courses
Certified Nursing Assistant – An intensive eight-week course with clinical procedures on how to meet daily and safety needs of patients.
Franklin High School, Franklin, IL.
(Grad Date: May 1988) High School Diploma, Major: High School
(Aug 1984 – May 1988)
Diploma – College Preparatory
SPECIALIZED TRAINING
ADP (Automatic Data Processing) Year End Seminar, St. Louis, MO. (Nov 2002)
ADP (Automatic Data Processing) Report Smith Reporting, St. Louis, MO. (Mar 2002)
ADP (Automatic Data Processing) Year End Seminar, St. Louis, MO. (Nov 2001)
The Essentials of Excellent Customer Service, Charleston, SC. (Dec 1995)
ADP (Automatic Data Processing) PC Payroll, Jacksonville, FL. (Sept 1996)
National Business Institute Basic Wage & Hour Law in South Carolina, Charleston, SC. (Dec 1997)
AWARDS & SPECIAL RECOGNITIONS
Honor Student 1987 and Math Award 1987
Employee of the Month Crowne Plaza Aug 2003, Dec 2005, & Oct 2016.