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Front Desk Customer Service

Location:
Chicago, IL
Salary:
17.20
Posted:
October 22, 2019

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Resume:

Terrence Morris

Concierge

Gary, IN *****

adanle@r.postjobfree.com

219-***-****

Authorized to work in the US for any employer

Work Experience

Concierge

Landmark west Loop - Chicago, IL

July 2017 to June 2019

Provide a white glove service to residents and guests. Complete daily requests of residents and management. Provide a safe and secure living environment for residents and guests. Concierge

The Fisher Building - Chicago, IL

April 2016 to March 2017

Provide safe living environment to guests and residents of the property. Complete management and resident requests on a daily basis. Provide a white glove service. Linen Technician

Hilton Worldwide - Portage, IN

March 2016 to July 2016

Sort and separate soiled linen.

Doorman/Front desk agent

The Lancaster - Chicago, IL

June 2015 to February 2016

Provide a white glove service to residents and guests. Complete management and resident requests. Front Desk Agent/Receiving Clerk

100 E Bellevue - Chicago, IL

February 2012 to March 2015

Receive, log and distribute resident packages on a daily basis. Also, provide safe and secure living environment for residents and guests.

Front Desk Agent/Doorman

110 E Delaware - Chicago, IL

March 2001 to 2012

Provide safe and secure living environment for residents and guests. Provide a white glove service. Education

Industrial Technology

Chicago State University - Chicago, IL

Industrial Technology

Western Illinois University - Macomb, IL

High school or equivalent in General Studies

Mendel Catholic High School - Chicago, IL

Skills

COMPUTER OPERATIONS, TRAINING, PACKAGING, SCHEDULING, OPERATIONS, Customer Service Skills Assessments

Customer Focus & Orientation — Highly Proficient

June 2019

Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_assignment/gkd76v1gyzwpqeyh Written Communication — Familiar

June 2019

Measures a candidate's ability to convey written information using proper grammar rules. Full results: https://share.indeedassessments.com/share_assignment/gyfxxt9eizob4t6s Verbal Communication — Proficient

June 2019

Speaking clearly, correctly, and concisely.

Full results: https://share.indeedassessments.com/share_assignment/xjtuyl6khjwti1bo Scheduling — Completed

June 2019

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: https://share.indeedassessments.com/share_assignment/eifkgrfwu3p-moal Basic Computer Skills: PC — Completed

June 2019

Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.

Full results: https://share.indeedassessments.com/share_assignment/uo8aevl0zonuwzus First Aid — Familiar

June 2019

Measures a candidate's ability to identify treatments for common medical emergencies. Full results: https://share.indeedassessments.com/share_assignment/dethbvhkhahvjp2h Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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