Software Quality Analyst
Resume:
RICHA SINGH
Phone: +1-469-***-****
Email: *******@*****.***
Location: Greater Chicago Area
Status: Authorized to work in USA without sponsorship
CAREER SUMMARY
Software Quality Analyst with 5 years of experience in Manual Functional testing, Automation Regression testing and API testing and 1 year of experience in managing and training new team members. Having full system development lifecycle experience, including designing, developing and implementing test plans, test cases and test processes fueling swift corrective actions, significant cost savings and fault-free applications.
PROFESSIONAL SNAPSHOT
5 years of experience as a Software Quality Analyst (IT professional).
1 year of experience in managing and training new Quality Analyst team members.
Expertise in Manual Functional testing using Test Rail, Automation Regression testing using Selenium and API testing using Swagger UI.
Proficient in prioritizing and executing requirements into Test Plan, Test Strategies, Test Scenarios and Test Cases.
Expertise in Triaging, Defect Reporting & Defect Tracking until resolution.
Used SQL queries to verify the data on the front-end application against the back-end database.
Proficient in JIRA, Test Rail and Selenium.
Worked in Agile environment and proficient in all phases of Software Development Life Cycle (SDLC).
Effective and Efficient Performer individually as well as in the team environment. Quick Learner, detail-oriented and willingness to adapt quickly to changing priorities and deadlines.
Excellent Communication and Problem-Solving skills.
PROFESSIONAL SKILLS
Markup Languages: HTML, XML
Programming Languages: SQL, VBScript, Java
Testing Tools: Test Rail, HP UFT (QTP), Selenium
Reporting Tools: JIRA, HP ALM/Quality Center, Swagger UI
Databases: MySQL, SQL Server
Microsoft Office Suite: Word, Excel, PowerPoint, Outlook, Visio
Operating System: Windows
PROFESSIONAL EXPERIENCE
Quality Assurance and Support Analyst
Cardinal Holdings LLC, IL
May 2018 – July 2019
Project: PSRB, IPD Patent and Docket Applications
These applications are for patent search and patent filling for internal and external clients.
Role & Responsibilities
Develops functional, integration and regression testing approaches, plans and scripts in Test Rail for all applications.
Coordinating with business and technical members in determining the testable elements of
functional and technical designs.
Executing testing scripts and overseeing the executions of testing scripts in the execution of functional, integration and regression testing.
Performed API testing using Swagger UI tool.
Logging and tracking to closure the bugs discovered in functional, integration and regression
testing in JIRA.
Perform Automation of regression testing using Selenium and VB Script.
Summarizing and providing daily reporting and analysis on the progress of testing.
Work on database using queries to pull data from Test environment for Functional testing.
Using Agile methodology, delivered new enhancements in every iteration.
Managed and trained new team members.
Attended daily standup meeting with team and weekly meeting with business and development leads.
Software Quality Analyst
Schaumburg Market Place, IL
February 2017 – April 2018
Project: Content Management & Email Delivery – Reward Email Delivery Module/Email Extractor Module
Role & Responsibilities
Create and execute detailed test cases for Reward Email Delivery module and Email Extractor module.
Perform functional and regression testing, validating test results against expected results, to ensure emails are extracted successfully from the given URL and a high-quality final email is released to members and non-members.
Report issues in Quality Center (HP ALM) and perform regression testing for fixed defects.
Create, modify and enhance scripts in Unified Functional Testing (UFT).
Automation of regression testing using UFT and programming VB Scripts for testing GUI functions.
Write SQL queries to ensure number of emails are delivered to correct recipients.
Use the guidelines and artifacts of the Agile methodology effort in different iterations and phases of the Software Development Life Cycle.
Ensure complete and compliant documentation and approval process were performed for all controlled changes and installations.
Actively communicate with IT QA Management, Development and BA teams.
Software Quality Tester
Independent Health, NY
January 2016 – January 2017
Project: Enterprise Decommission Program - Shutting down of old applications and migrate to new applications.
Role & Responsibilities
Created Test plan according to the User and Functional Specifications.
Executed Functional and Non-Functional Test Cases and analyzed the Test Results.
Maintained and updated Test plan and Test cases in Quality Center.
Used Quality Center for defect tracking and defect reporting.
Wrote SQL scripts and queries to test the database table records.
Coordinated manual testing of application as per project plan.
Worked on a team of developers, testers, project manager and BA that were local and offshore.
Quality Tester
DIPAS, Delhi, India
January 2014 – July 2015
Project: Charak program for research and testing on “Anti-inflammatory activity of Seabuckthorn”
Role & Responsibilities
Tested the inflammatory properties of plant Seabuckthorn.
Gave drug to sample and read the values.
Ran PCR and made reports.
ACADEMIC QUALIFICATION
Certification – Software Quality Assurance – Completed from IT Expert, Schaumburg, USA
Master of Science – Biotechnology – Completed from Jiwaji University, Gwalior, India in 2004
Bachelor of Science – Completed from Dr. B.R. Ambedkar University, Agra, India in 2002
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