Charlotte Forbes

**** ***** **** **

Conroe, TX *7301

Cell: 281-***-**** / Home: 936-***-****

Email: adan9r@r.postjobfree.com

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QUALIFICATIONS:

9 years Supervisory experience in Pupil Transportation

25+ years clerical, administrative, customer service experience

15 years Commercial Property & Casualty Insurance experience. Not currently licensed.

Texas Notary Public

WORK EXPERIENCE:

TEXAS REMODEL TEAM, Spring, Tx.

Office Assistant

July 2019 to Present

Responsibilities:

Answer telephones

Schedule appointments for estimates and service

Data entry of bills and invoices

FORBES & ASSOCIATES, PLLC, Conroe, Tx.

Secretary/Paralegal

November 2018 to July 2019

Responsibilities:

Maintain calendar for Attorney

Filing, scanning, copying and mailing of documents

Notarize documents

Process invoices and post payments

SHELDON INDEPENDENT SCHOOL DISTRICT, Houston, Tx.

Transportation Manager

February 2017 to October 2018

Responsibilities:

Supervise bus drivers and bus attendants

Ensure all routes are covered and assist dispatchers as needed

Interview prospective employees, review drug screen testing results

Ensure all staff members are compliant with state laws, rules and regulations

Handle student management issues, issue disciplinary action and advise parents and campuses

Route special needs buses and drive as needed

Assist dispatchers in covering routes and answering radio calls to base

Ensure that staff members are trained for the medical conditions of the students they may transport

Provide route student counts and year-end state count information to the district

Respond to bus accidents and report claims to insurance carrier

Hold monthly safety meetings

Interviewing prospective employees

SPRING INDEPENDENT SCHOOL DISTRICT, Spring, Tx.

Transportation Route Manager, Special Needs

November 2006 to February 2017

Responsibilities:

Supervised and trained bus drivers and bus attendants on proper procedures of driving a school bus and handling special needs students

Provided training for special medical situations if required for students

Liaison between the drivers, parents and school administrators regarding discipline or safety issues

Hold monthly safety meetings

Completed weekly, monthly state and district reports

Drove routes as needed

Handled driver and student behavioral issues

Routed special needs buses

Assisted dispatchers

Assisted with job fairs by interviewing prospective employees.

Education:

1984 Graduate, Chester W. Nimitz Sr. High School, Houston, TX

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