Charlotte Forbes
Conroe, TX *7301
Cell: 281-***-**** / Home: 936-***-****
Email: ***************@*****.***
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QUALIFICATIONS:
9 years Supervisory experience in Pupil Transportation
25+ years clerical, administrative, customer service experience
15 years Commercial Property & Casualty Insurance experience. Not currently licensed.
Texas Notary Public
WORK EXPERIENCE:
TEXAS REMODEL TEAM, Spring, Tx.
Office Assistant
July 2019 to Present
Responsibilities:
Answer telephones
Schedule appointments for estimates and service
Data entry of bills and invoices
FORBES & ASSOCIATES, PLLC, Conroe, Tx.
Secretary/Paralegal
November 2018 to July 2019
Responsibilities:
Maintain calendar for Attorney
Filing, scanning, copying and mailing of documents
Notarize documents
Process invoices and post payments
SHELDON INDEPENDENT SCHOOL DISTRICT, Houston, Tx.
Transportation Manager
February 2017 to October 2018
Responsibilities:
Supervise bus drivers and bus attendants
Ensure all routes are covered and assist dispatchers as needed
Interview prospective employees, review drug screen testing results
Ensure all staff members are compliant with state laws, rules and regulations
Handle student management issues, issue disciplinary action and advise parents and campuses
Route special needs buses and drive as needed
Assist dispatchers in covering routes and answering radio calls to base
Ensure that staff members are trained for the medical conditions of the students they may transport
Provide route student counts and year-end state count information to the district
Respond to bus accidents and report claims to insurance carrier
Hold monthly safety meetings
Interviewing prospective employees
SPRING INDEPENDENT SCHOOL DISTRICT, Spring, Tx.
Transportation Route Manager, Special Needs
November 2006 to February 2017
Responsibilities:
Supervised and trained bus drivers and bus attendants on proper procedures of driving a school bus and handling special needs students
Provided training for special medical situations if required for students
Liaison between the drivers, parents and school administrators regarding discipline or safety issues
Hold monthly safety meetings
Completed weekly, monthly state and district reports
Drove routes as needed
Handled driver and student behavioral issues
Routed special needs buses
Assisted dispatchers
Assisted with job fairs by interviewing prospective employees.
Education:
1984 Graduate, Chester W. Nimitz Sr. High School, Houston, TX