Kate Pazucha

Customer focused, educational professional with 10 years of experience in content creation, technology support and effective problem solving.

*** * ******* *** #***

Des Plaines, IL 60016

773-***-****

adan9h@r.postjobfree.com

EXPERIENCE

Health Information Services— Cash Application Specialist

2016 - PRESENT

Managing customer escalations of misapplied funds and incorrect adjustments

Responsible for posting daily receipts (check, credit card and cash) AllScripts and Vision systems

Handling detailed documentation of posted activities to ensure all data is accurately entered and balanced

Partnering with insurance carriers to resolve missing payment issues

Conducting onsite AllSpcripts PM system training for clients

Providing technical support to customer’s accounting team

Mentoring and training new team members on the billing system

Processing patients and insurance refunds

World Services, LLC. - Medical Interpreter

2012 - 2018

Provided interpreting services to medical providers and healthcare patients with limited English proficiency

Accompanied clients to office visits to directly communicate patient issues

Translated procedural information to facilitate understanding between doctors and patients

University of Chicago, Office of International Affairs — Technology Coordinator

2012 - 2013

Liaison to the university’s international community, providing help with technology-related issues to the department

Managed the Office of International Affairs’ website and social media accounts

Assisted in the creation of electronic forms to support the office’s initiative of a paperless processing

Implemented system solutions to support office technology initiatives

University of Chicago — Lecturer

2011 - 2015

Designed a diverse curriculum for intermediate study of Sanskrit with appropriate assessments

Employed a variety of instructional strategies aimed at students at all levels

Composed a Sanskrit Reader for intermediate level students

Planned lessons and led students in translation and grammar exercises

Served as a student advisor for domestic and international students on academic and immigration issues

University of Chicago, South Asia Seminar — Event Coordinator

2011 - 2015

Responsible for coordination of departmental events throughout the school year

Planning events logistics including guest housing, transportation, meal plans, and equipment rental and setup

Facilitating event operations, serving as point of contact for seminar participants

Compiling materials from participants and collaborated with graphic designers to create event programs and collateral

Managing mailing lists for distribution of events calendar and other pertinent information

EDUCATION

University of Chicago, Chicago — Master of Arts, South Asian Studies

2013

Jagiellonian University, Krakow Poland — Master of Arts, Oriental Philology

2002

SKILLS

Proficient in Microsoft Office Suite

Apple iWork

AllScripts PM

Vision 9

Blackboard Learning System

Web-based software: Joomla, Delicious and Wordpress

LANGUAGES

Polish, Sanskrit, German

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