Cash Application Specialist
Resume:
Kate Pazucha
Customer focused, educational professional with 10 years of experience in content creation, technology support and effective problem solving.
Des Plaines, IL 60016
*********@*****.***
EXPERIENCE
Health Information Services— Cash Application Specialist
2016 - PRESENT
Managing customer escalations of misapplied funds and incorrect adjustments
Responsible for posting daily receipts (check, credit card and cash) AllScripts and Vision systems
Handling detailed documentation of posted activities to ensure all data is accurately entered and balanced
Partnering with insurance carriers to resolve missing payment issues
Conducting onsite AllSpcripts PM system training for clients
Providing technical support to customer’s accounting team
Mentoring and training new team members on the billing system
Processing patients and insurance refunds
World Services, LLC. - Medical Interpreter
2012 - 2018
Provided interpreting services to medical providers and healthcare patients with limited English proficiency
Accompanied clients to office visits to directly communicate patient issues
Translated procedural information to facilitate understanding between doctors and patients
University of Chicago, Office of International Affairs — Technology Coordinator
2012 - 2013
Liaison to the university’s international community, providing help with technology-related issues to the department
Managed the Office of International Affairs’ website and social media accounts
Assisted in the creation of electronic forms to support the office’s initiative of a paperless processing
Implemented system solutions to support office technology initiatives
University of Chicago — Lecturer
2011 - 2015
Designed a diverse curriculum for intermediate study of Sanskrit with appropriate assessments
Employed a variety of instructional strategies aimed at students at all levels
Composed a Sanskrit Reader for intermediate level students
Planned lessons and led students in translation and grammar exercises
Served as a student advisor for domestic and international students on academic and immigration issues
University of Chicago, South Asia Seminar — Event Coordinator
2011 - 2015
Responsible for coordination of departmental events throughout the school year
Planning events logistics including guest housing, transportation, meal plans, and equipment rental and setup
Facilitating event operations, serving as point of contact for seminar participants
Compiling materials from participants and collaborated with graphic designers to create event programs and collateral
Managing mailing lists for distribution of events calendar and other pertinent information
EDUCATION
University of Chicago, Chicago — Master of Arts, South Asian Studies
2013
Jagiellonian University, Krakow Poland — Master of Arts, Oriental Philology
2002
SKILLS
Proficient in Microsoft Office Suite
Apple iWork
AllScripts PM
Vision 9
Blackboard Learning System
Web-based software: Joomla, Delicious and Wordpress
LANGUAGES
Polish, Sanskrit, German
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