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Developer Service

Falls Church, VA
October 20, 2019

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Philip Zhong



Obtain a Microsoft Dynamic CRM 2016/365, ASP.NET/C# developer position that builds upon long-term experience and offers interesting challenges.


IT professional with more than 18 years of experience in full life cycle of software development. More than 11 years of experience in MS Dynamic CRM 4/2011/2016/365 in installation, configuration, customization and extension.

Extensive skills in JavaScript, ASP.NET/C#, Web Service, Azure, SOAP/REST, LINQ, SQL Server, JQuery, CSS and HTML.

Work well independently or in a team environment. Experienced in working in Agile, Scrum, and test-driven development environment with good analytical and communication skills. TECHNICAL EXPERIENCE

Technologies: Dynamic CRM 4/2011/2016/365, .NET 5/4.5/4.0/3.5, C#, JavaScript, OData2/4, XML, Web Service/Web API, JQuery, JSON, WCF, Workflow, HTML5/XHTML/DHTML, LINQ, Rest/OData, SOAP, Silverlight, SharePoint, SCRIBE, AngularsJS, ADX Portal,TFS, SharePoint 2010,SQL Script, PowerShell, AJAX, SSRS, CSS, XSLT, MVC, PL/ SQL, SSL, HTTP, COM, EXTJS, PHP

Database Tools: MS SQL, PL/SQL, MySQL, MS Access.

Software Development Kit: Visual Studio 2012/2015/2017, CRM SDK, IFrame, Ribbon workbench, XRM toolbox, Sitemap editor, OData Builder, FetchXML builder, Fiddler Operating Systems: Window Server 2008/2012, Window 7/10 Reporting Tools: SSRS

Methodologies: Objected-Oriented Analysis and Design (OOAD), UML, Test-Driven Methodology. Applications: Microsoft Dynamic CRM, Microsoft SharePoint, Microsoft Visual SourceSafe, TFS, Github, Excel, PowerPoint, Subversion


TrueTandem May/2018 – Current

Microsoft Dynamic CRM Developer for PeaceCorps

Technologies: Dynamics CRM 2016, .NET/C#, JavaScript, Web API Angular JS, XML, JSON, LINQ, JQuery, Rest/ OData4, SOAP, SSRS, SQL, ADX Portal, WCF

Developed Microsoft SSRS Reports for CRM 2016 using Visual Studio 2015 and BI reporting tool. Integrated Bingmap with CRM 2016 using web resources and Javacript on CRM forms. Validated many different formats of GEO code (Latitude/Longitude) on CRM forms with Javascript. Developed and troubleshot PeaceCorps's adx portal with JavaScripts and CSS. BRMi, MD Nov/2017 – Apr/2018

Microsoft Dynamic CRM Developer/Data Analyst for USDA Technologies: Dynamics 365 Government, .NET/C#, JavaScript, Angular JS, XML, JSON, LINQ, JQuery, Rest/OData 4, SOAP, SSRS, SQL

Migrated USDA EAR system with excel data format by using .Net/C# code and CRM plugins, configured CRM environment and Assist in Deployment Activities.

Developed and deployed a service bus queue in Azure portal and integrated with Dynamics 365. Developed Custom CRM entity forms and customized Dashboards using JavaScript, CSS, HTML. Management Concept, VA Jan/2013 – Nov/2017

Microsoft Dynamic CRM Developer/Administrator

Technologies: CRM 2011/2016/365, C#, JavaScript, SSRS, SSIS, SQL, XML, JSON, LINQ, JQuery, Rest/OData 2, SOAP, Silverlight, AngularsJS

Worked on customization and SDK development that supports the company core business in education and training. Extensive implementation experience in installation, configuration, customization and extension of Microsoft Dynamics CRM 2011. Experienced in deployment, troubleshooting, and production support for the applications developed. The customizations include Plugins, custom workflows activities, Javascript functions (Xrm framework, Using HttpRequest, Odata and SOAP)

Integrated SQL Server 2008 with CRM using SQL Stored Procedures, Functions, Triggers, and Importing/Exporting data from legacy data sources using SSIS.

Developed dynamic reports using CRM reporting interface and SSRS SQL 2008 R2 engine, used complex T-SQL instead of CRM view or fetchxml.

Worked on multiple CRM migration projects from CRM 2011, through 2013 and 2015, to 2016, provided migration- specific best practices to meet the requirements of the new version. Started incorporating AngularJS in customization modules to better integrate with the RESTful services. Solely responsible for data migration and integration. Used Scribe extensively in the data migration process. Collaborated with other development staff to troubleshoot problems, implement solutions and perform code reviews. Deloitte, VA Jan/2012 – Dec/2012

Microsoft Dynamic CRM / SharePoint Consultant for TSA Technologies: CRM 2011, SharePoint K2, ASP.NET, C#, SSRS, SQL Provided SharePoint site page customization and configuration to TSA’s internal management web application. Utilized JQuery, ASP.NET, C# to create custom enhancements for customer satisfaction and efficiency. Worked on SharePoint third party tool K2 for document approval workflow, which includes K2 Workflow designer, SmartObjects, SmartForms. Generated various complex and parameterized SSRS CRM 2011 reports with drilldown and sub reports to eliminate the need for users to manually gather information from different places. ARC, VA Dec/2008 – Dec/2011

Microsoft Dynamic CRM Developer/Administer

Technologies: CRM 4, CRM SDK, ASP.NET/C#, SSRS/SSIS, SQL. Participated in installing/deploying/configuring Dynamic CRM. Developed and managed CRM marketing activities, including Account, Contact, Product, and opportunity campaign management. Replaced the old system with CRM 4. Customize CRM 4 to incorporate additional Business requirements, developed plug-ins using CRM SDK with ASP.NET/C#.

Customized CRM solution for Customer Service Representatives team to streamline way to search across multiple systems. It provides Representatives with a quick, intuitive, and a consistent user- interface for logging customer interactions.

Key contributor to the design and development of an integrated custom consumer data import tool that pushed data into Microsoft CRM system. Planned and developed migration strategy that was used to move data from over 10 different old systems. Planned and developed data update automation and sync back automation. Technologies include Scribe Insight, CRM import/export, SSRS/SSIS, SQL stored procedures, ASP.Net, and Microsoft Excel. Cymtec, MO Jul/2007 – Nov/2008

ASP.NET/C# Developer

Technologies: ASP.NET 2.0, C# 2.0/3.0, .NET Window Service, JavaScript, CSS, SQL Server 2005, Oracle/Toad, PHP 5, EXTJS.

Developed and debugged Network Security and Performance Management – Sentry and Scout with C# .Net. Responsible for data collection and UI design of network traffic, alerting, shaping, summarizing, graphic monitoring & dynamic reporting for the environment monitoring web applications. Technologies include multi-threading, .Net security, and JavaScript.

Converted .Net C# application to PHP 5 application for Linux users. Used JPGraph and Ezpdf for charting and reporting. JavaScript EXTJS were extensively used.

Unit testing using NUnit and enterprise web service testing using SOAP UI. Sharp Approach, MO Jan/2006 – Jun/2007

ASP.NET/C#/CRM Developer

Technologies: CRM 4, ASP.NET 2.0, C# 2.0/3.0, Web Service, WSDL, SalesLogix web, JavaScript, CSS, SQL Server 2005, SRS Report

Constructed CRM/C# web application for House Renting Management System. Used data modeling, database design, and web service design to bridge between Venders and Apartment Property Manager applications. Customized applications using ASP.NET/C#, JavaScript, .NET custom controls and Ajax. BJC, MO Feb/2004 – Dec/2005

ASP.NET/C# Developer – Develop applications for BJC Windows and Directory Service Technologies: ASP.NET 2.0, C# 1.0, 2.0, JavaScript, CSS, DHTML, SQL Server 2005, SQL Server 2005 Reporting Services, Business Intelligent, XML

Designed and developed an ASP.NET/C# web application for server build system. Integrated with existing server management software. Synchronized application with Active Directory user and group security accounts by using ADSI. Re-factored XSLT style sheets. Created SRS reports embedded to the application using SQL report designer. Debugged and developed an existing Window application – BackOfficeSync, for synchronizing with the Server Management application.

Washington University IT Department, MO Jan/2003 – Jan/2004

.NET Developer

Technologies: VB.NET, ASP.NET2.0, AJAX, SharePoint, JavaScript, API, XML/DHTML, Windows XP and Microsoft Visual Studio 2005

Designed and developed University’s Alumni web-based information system using VB.NET, ASP.NET, JavaScript, and AJAX. Worked on porting a legacy education system that manages all alumni contacts to VB.NET and ASP.NET. Wrote C# programs to integrate document management server functionality into ASP.NET/ C# applications. Designed and developed dynamic SSRS reports using various parameters. Embedded reports into a web application. Managed report scheduling.

Abiliti Solutions, Chesterfield, MO Jul/2000 – Dec/2002 Software Engineer

Technologies: C, C++, HTML, DHTML, XSL, JavaScript, Java Beans, SQL, Stored Procedures, Triggers, Window NT Developed and debugged a Windows MFC-based application in C++ and Microsoft SQL Server on Microsoft Window NT platform.

Experienced in writing complex TSQL, fine tuning SQL queries, indexing, creating store procedures, triggers, and functions.


M.S. Computer Science

Webster University, St. Louis, MO

B.S. Computer Science

JiangXi University, China


MB2 – 716 Microsoft Dynamics 365 Customization and Configuration.

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